Show Me the AI ROI

Artificial Intelligence is no longer a future investment; it is a present-day operational advantage. The challenge for business owners and leaders, customer experience teams, and IT executives is not whether to adopt AI, but how to deliver it securly and have it profitable for the business

Show Me the AI ROI is a practical, business-focused session designed to cut through the AI hype and demonstrate how organizations are driving real operational value across workflows, customer operations, and enterprise technology environments.

We’ll showcase real-world phone system and contact center integrations, including how APIs securely connect communications platforms to internal business systems.

Explore how AI is embedded directly into business and customer workflows, enabling automation, decision support, and faster execution across operations.

Understand how modern AI agents move beyond insights to action—handling tasks, orchestrating processes, and reducing manual effort across teams.

Learn how AI investments impact cost reduction, efficiency, revenue protection, and customer experience—and how to evaluate ROI beyond experimentation.

Discover real-world applications of AI in contact centers, including intelligent routing, agent assistance, automation, and voice-based AI systems.

• Business Owners and Founders
• Customer Experience & Customer Operations Leaders
• Business Operations & Process Owners
• IT, Infrastructure, and Cloud Leaders
• Digital Transformation & Innovation Teams

• Move beyond AI theory to real, measurable business impact
• Understand where AI delivers ROI and where it doesn’t
• Gain a clearer framework for AI adoption decisions
• Learn from practical use cases across operations and Customer Expereince

Info: Check-in & Light Networking

Info: Structured Welcome, Event Purpose, & Agenda Overview

Info: Key Takeaways, Clear Next Steps, & Follow-up Offers

Info: Networking, social time, and follow-up AI conversations.

Know what’s Happening Next — before everyone else does.

Get App

Host or Publisher Robb Karcsay