Service Leader Workshop - Part 1

Join us for an exclusive district-wide Service Leader Workshop hosted at our Rockefeller Center location. This collaborative session is designed to elevate the way we lead through service, drive client engagement, and create unforgettable in-store experiences that define the Michael Kors brand.

Together, we will focus on:

• Elevating the client journey from first impression to lasting relationship

• Leading with intention on the sales floor

• Driving profitability through meaningful service behaviors

• Coaching teams in real time to deliver luxury-level experiences

• Sharing best practices and district wins

This workshop is an opportunity to align as leaders, exchange ideas, and refine the service standards that set our district apart. Expect interactive discussion, actionable strategies, and real examples from high-performing teams.

As leaders, we don’t just manage business — we shape culture, inspire performance, and set the tone for excellence.

We look forward to bringing the entire district together at Rockefeller Center to strengthen our impact and continue raising the bar.

Know what’s Happening Next — before everyone else does.

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Host or Publisher Caleb-Ryan Trentham