Service & Rental Innovation Summit

Schedule

Tue Oct 20 2026 at 09:00 am to 04:00 pm

UTC-04:00
Location

81 Bay St. | Toronto, ON

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A one-day Toronto summit exploring AI, ERP, field service, rental technology, operational challenges, and practical innovation.
About this Event

Service & Rental Innovation Summit

Join service, rental, technology, and operations leaders in Toronto for a full day of practical conversations about the future of the industry.

The Service & Rental Innovation Summit will explore how artificial intelligence, ERP, automation, mobile technology, and connected business systems are changing the way service and rental companies operate. Attendees will hear from Microsoft, Sabre Limited, Service Dynamics, industry experts, and technology partners while connecting with other professionals facing similar operational challenges.

This is not a day of sales presentations. It is an opportunity to exchange ideas, ask questions, explore emerging technology, and learn how other organizations are improving their service and rental operations.


What You Will Learn

Throughout the day, speakers and panelists will discuss:

  • Where AI belongs within service, rental, and ERP operations
  • When to use AI, automation, or existing ERP functionality
  • Common operational challenges facing service and rental companies
  • How mobile and rugged devices support employees in the field
  • New technology available for Microsoft Dynamics 365 Business Central
  • Practical strategies for improving productivity, visibility, and customer service

The event will include keynote presentations, expert panels, interactive discussions, partner sessions, an Ask Me Anything panel, and dedicated networking time.


Featured Sessions
Microsoft Keynote

Hear Microsoft’s perspective on innovation, artificial intelligence, business applications, and the technologies shaping the future of service and rental operations.


The Boundaries Between AI and ERP

Where should AI be used, and where are automation or traditional ERP capabilities still the better choice?

This expert panel will examine what each technology does best and provide a practical framework for deciding between agentic AI, automated workflows, and built-in business system functionality.


Top Challenges in Field Service and Rentals

Industry experts will discuss some of the most common challenges affecting service and rental businesses, including scheduling, mobile workforces, equipment visibility, disconnected systems, operational efficiency, and customer expectations.


Rugged Technology for Field Operations

Explore the devices and technology field employees need to work efficiently in demanding service and rental environments.


Ask Me Anything Panel

Bring your questions for an open discussion with industry, technology, service, rental, and Business Central experts.


Who Should Attend?

This event is designed for:

  • Rental company owners and executives
  • Field service leaders
  • Operations managers
  • Service managers and dispatchers
  • IT and technology leaders
  • Finance and ERP professionals
  • Microsoft Dynamics 365 Business Central users
  • Companies evaluating new service or rental technology

Whether you are already using Business Central or are beginning to evaluate your technology options, you will leave with practical ideas and new perspectives that can support your organization’s next stage of growth.

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Where is it happening?

81 Bay St., 81 Bay Street, Toronto, Canada

Event Location & Nearby Stays:

Tickets

CAD 27.96 to CAD 107.83

Know what’s Happening Next — before everyone else does.
Service Dynamics
Host or PublisherService Dynamics

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