Rising Star Seminar: Customer Service

Name: Rising Star Seminar: Customer Service
Start: 2024-12-05T13:00:00-05:00
End: 2024-12-05T16:30:00-05:00
Location: Beachside Key West

Schedule

Thu Dec 05 2024 at 01:00 pm to 04:30 pm

UTC-05:00

Location

Beachside Key West | Key West, FL

Customer service is imperative because a dissatisfied customer will tell between 9 – 15 people about their experience. Around 13% of dissatisfied customers tell more than 20 people. 65% of business comes from repeat customers, and 72% of the reason people stay loyal to a business is due to customer service.
Learn easy-to-use tools to:
• “Wow” every customer that walks through the door.
• Communicate effectively with people from other cultures.
• Understand what your customers want and need from you.
• Turn an unhappy customer around in seconds.
• Handle even the most difficult customers.
• Have a great attitude every day.
“Customer Service is not an expense; it is an investment”
$129 Members
$159 Non-Members
Register for the seminar today!
https://memberportal.keywestchamber.org/atlas/events/risingstar%20seminar%20series%20%20customer%20service%20-25445/register