Put Your Business on Autopilot With AI Workflows

Connect your tools so AI handles the repetitive stuff like as bookings, follow-ups, invoicing, and customer updates.
About this Event

As a business grows, the number of daily tasks often grows with it. What starts as simple manual work LIKE responding to enquiries, following up with leads, managing schedules, or handling admin, can quickly become overwhelming and take up a large portion of your time. This makes it harder to focus on higher-level decisions and slows down your ability to scale.

In many businesses, these tasks are repeated over and over again in slightly different ways, often by different people or across different tools. While each task may seem small on its own, together they create inefficiencies, increase the risk of errors, and reduce overall productivity.

This workshop is designed to help you rethink how your business operates at a more structural level. You will learn how to identify repetitive work, simplify processes, and design workflows that allow key tasks to run more smoothly in the background.

The focus is on practical application, so you can start improving operations without needing technical expertise. By the end of the session, you will have a clearer understanding of how to build systems that save time, reduce manual effort, and support sustainable business growth.

What You Will Learn

• Identifying repetitive tasks: Recognise processes in your business that can be simplified or automated.
• Basics of workflow automation: Understand how different systems can work together to support daily operations.
• Connecting tools and systems: How to link commonly used tools such as email, forms, and other platforms.
• Automating key processes: Explore how to streamline leads, follow-ups, and scheduling tasks.
• Designing scalable workflows: Build systems that can grow and adapt as your business expands.

Who Is This Workshop For?

• Business owners: You are looking for ways to reduce manual workload and improve efficiency.
• Operations teams: You manage day-to-day processes and want more structured, reliable systems.
• Anyone overwhelmed by manual tasks: You spend too much time on repetitive work and want a more efficient way to operate.

What to Bring

• Laptop
• Access to your business tools: Login access to tools you currently use, such as email, forms, or CRM systems.
• Examples of repetitive tasks: List down daily or weekly tasks

Outputs

• One automated workflow: A working automation that you can immediately apply in your business.
• Workflow blueprint for scaling: A structured plan showing how additional processes can be automated over time.

About the AI for SMEs Workshop Series

This workshop is part of the AI for SMEs Series, a step-by-step program that helps small and medium-sized businesses adopt AI practically, at scale, and sustainably.

Powered by a strong collaboration between Platform, WA AI Hub, and CX Insight, It combines technology, real-world implementation, and business strategy in one complete learning experience.

Insteadd of just learning concepts, participants get hands-on guidance, proven use cases, and direct insights from practitioners. This ensures that AI is not only understood but also applied effectively in everyday business operations.

Workshop Flow:

1. Your First AI Assistant
2. Talk to AI Like a Pro
3. AI Health Check
4. AI Marketing on a Shoestring
5. AI Workflows & Automation ← You Are Here: Building systems to reduce manual work and increase efficiency.
6. AI Safety & Responsibility
7. AI Service Desk
8. AI-Powered Insights

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