Psychological Safety and Team Effectiveness Practitioner Certification

Are you looking for ways to empower your team or to cultivate a more inclusive, collaborative and innovative culture at your workplace, where everyone feels safe to learn, grow and contribute?

This 2-day workshop equips you with the knowledge and skills to administer, interpret and apply the Fearless Organization Scan, an innovative tool designed to measure and improve psychological safety within teams.

Psychological safety is a belief that one will not be punished or humiliated for speaking up with ideas, questions, concerns or mistakes. It is crucial for building trust, encouraging collaboration and fostering innovation. Extensive research in the field of organizational psychology and teaming by Harvard Business School Professor Amy C. Edmondson has revealed a strong correlation between psychological safety and team performance. This is supported and reinforced by Google's Project Aristotle on what makes teams successful.

What is the Fearless Organization Scan

The Fearless Organization Scan is an assessment to measure psychological safety and begin the crucial conversations that teams need to have in order to work well together. Developed in collaboration with Professor Edmondson, it is backed by more than 2 decades of research and widely regarded as the gold standard to measure psychological safety.

Using the Psychological Safety Index (PSI) that is based on Professor Edmondson’s work, the Fearless Organization Scan reveals how a team stacks up against the global benchmark data across four domains that contribute to a safe environment as follows:

• Willingness to help
• Inclusion & Diversity
• Attitude to Risk & Failure
• Open conversation

Program Objectives

• Understand the concepts of psychological safety and how it impacts team performance
• Interpret the Fearless Organization Scan results and use them to conduct debriefing sessions
• Learn the Fearless Organization Scan system and survey
• Apply and implement the Fearless Organization Scan in real-world scenarios or case-studies
• Work with teams to suggest strategies for increasing psychological safety.

Program Structure

The program starts off with a 2-day face-to-face workshop that combines interactive activities, shared learning and reflection, brainstorming and guided discussions to achieve the learning outcomes.

After the workshop, there will be an interval of around 4-6 weeks where participants are required to carry out a practical application independently. They will engage a team of their choice to use the Fearless Organization Scan and conduct a debrief of the scan results for the team. An optional 1-hour group coaching session will be delivered via Zoom to support participants during this period.

The process will end with 1.5 hours instructor-led session delivered virtually via Zoom to debrief the practical application.

The entire process, from workshop to closing session, will take about 2 months.To complete the certification course, participants must do three things:

1. Attend all sessions,
2. Complete the homework, and
3. Find a team to conduct their first pilot FOS debrief with. Workplace Asia does NOT provide a team for the debrief.

The program structure is summarized as follows:

• 2-day face-to-face workshop (16 hours)
• Practical application (over 4 – 6 weeks, to be carried out by the participants independently)
• Virtual group coaching session (1 hour; optional)
• Virtual closing session (1.5 hours)

Program Details

What is Included

• Admin access to the Psychological Safety Scan Portal
• Membership to the Fearless Community of Practice
• Facilitation Materials
• Certification and Badge

NTUC members are eligible for course fee support under the Union Training Assistance Programme (UTAP). Please visit the link here for more information.

SSG funding available now, contact us for further information. This program is also eligible for SkillsFuture Credit use. Please visit the link here to see.

Download the program brochure here.

Click here to register your interest.

For enquiries, please contact us at [email protected].

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