Providence 311: Information Session

The City of Providence announced the launch of the revamped PVD311 website, a modern, easy-to-use tool designed to improve how Providence neighbors access city services and communicate with City Hall.

The new website digitalizes and streamlines all service requests and work orders, allowing the City to more effectively complete and communicate about constituent issues. The system will serve as a centralized hub, integrating requests across city departments and improving both internal and external communication and coordination to better serve residents. This upgrade will enhance response times, provide more detailed information for users and better track service progress, leading to more efficient and timely delivery of City services.

The City will be hosting a series of training sessions at libraries throughout Providence to help neighbors navigate the updated PVD311 website. These sessions will guide residents through the platform’s features and provide an opportunity to ask questions, ensuring they are prepared to use the system to access city services.

Host or Publisher Providence Community Library