Protocol and Etiquette Training

Welcome to the workshop! We are going to hold discussions first but we would like to ask everyone what their learning goals are. Also, let us all introduce ourselves. Please learn about what we will do during the time together.

Definitions Of Etiquette And Protocol

Participants will discover the importance of etiquette and protocol and how these valuable tools can be used to convey a message effectively while promoting goodwill and respect toward clients, co-workers and partners.

Guest Relations

Master some of these tips and techniques for connecting with those guests, from nailing introductions to giving the best handshake so you are poised in every single encounter in this session.

The Ideal Host

By the end of this session participants will understand what qualities are necessary in order to become a host and how to deal effectively with guests of different kinds. Participants will learn how they can entertain their guests in style!

Managing Events and Behaviour

Participants will get the rules of etiquette for business lunches and dinners and how to make a good impression without committing dining faux-pas at a formal dining occasion.

Proper Communication Etiquette

• In this workshop you will learn how to:
• Be successful
• Present yourself well
• Handle phone conversations
• Master meetings
• Create email

Write correctly Without these skills you will not progress positively.

Handling The Media

The participants in this session will be taught how to engage in relationship with the media, and how to handle information confidently.

Workshop Wrap-Up

After taking the course, learners will understand the material, ask any other questions and then address the questions while developing plans for making changes that will lead them to success.

Host or Publisher Paramount Training & Development