Permit Technician Summit 2026

Course Description: This two-day course is intended to provide essential information in the areas of code administration and history, legal aspects, customer service, basic construction, inspection process, zoning requirements, permit fee calculations, basic occupancy and construction types, and dealing with difficult customers. The course is recommended for front counter personnel, other Building Department staff and those who may be interested in preparing for the 2021 or 2024 ICC Permit Technician certification exam.

Day 2 builds on the knowledge gained in Day 1.

*Please bring a calculator, highlighter, 2021 or 2024 International Building Code, 2021 or 2024 International Zoning Code, Legal Aspects of Code Administration and (optional) Basic Code Enforcement.

Duration: Two full days (8 a.m. to approximately 4:30 p.m. with an hour lunch and a morning and afternoon break)

ICC CEUs: .07 per day x 2 = 1.4

Contact Hours: 14

Objectives: Upon completion: participants will be better able to:

1. Better understand the importance of the Permit Technician position
2. Prepare for the ICC Permit Technician certification exam
3. Explain the basics behind code administration
4. Understand the history of how codes are developed and implemented
5. Understand basic zoning terms and concepts as enumerated in the 2018 / 2021 International Zoning Code
6. Understand what information is necessary for a complete permit submittal
7. Understand basic plan review requirements, symbols, and necessary related documents
8. Understand the basic minimum types of inspection
9. Locate administrative code sections; primarily in Chapter 1 of the 2019 /2021 IBC
10. Recognize basic occupancies
11. Recognize basic types of construction
12. Understand the importance of good customer service and how to better deal with permit applicants
13. Understand basic legal concepts and the importance of due process during the permit process
14. Understand the importance of Customer Service and why we are “Selfish”!
15. Answer questions on a 40-question sample exam given at the end of class, relating to the topics covered

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Host or Publisher Central Coast ICC Chapter