Panel Discussion on Handling Complaints

With increasing parental anxiety, access to unlimited information without context, consumerism and entitlement, medical and health care professionals are facing increasing complaints from patients and parents of our child patients.

The trend is clear and we all need to consider how we should respond when we inevitably get that complaint.

Led by Dr Michael Gannon, experienced Obstetrician and Gynaecologist, former national President of the AMA and current President of the board of the MDA National, the panel will include legal, medical, Paediatric and Medical Board representation.

The panel will explore simple, practical and sensible responses that could save your practice and your sanity.

Hosted by Baby Steps Health Centre in the name of nurturing its own and all Western Australian Practitioners, this is a free event open to the medical and health practitioner community.

Host or Publisher Baby Steps