OPEX 2025: 8th Annual Operational Excellence & Business Improvement Conference
Schedule
Wed, 10 Sep, 2025 at 08:00 pm
UTC+00:00Location
Copthorne Tara Hotel London Kensington | London, EN

Optimise New Tech, AI Innovation, People-Centric Cultures & Change Management For Engaging, Efficient & Embedded Operational Excellence. Fresh Industry-Led Insights & Practical Updates To Embrace Evolving Methodologies & Sustain Long-Term OPEX Success.
View the full agenda: https://opexcultureconference.com/view-the-programme
This flagship one-day conference brings together 35+ senior professionals from cross-sector industries to reveal new strategies and practical insights on driving long-term operational excellence. Whether youβre looking to harness AI, refine change management, or cultivate a people-centric culture, OPEX 2025 is where transformation takes centre stage.
π Date: 10th September 2025
π Location: Copthorne Tara Hotel Kensington, London
Meet Our Expert Speakers
Hear first-hand insights from senior leaders driving the future of operational excellence and business improvement across various sectors:
- Ben Sawyer β Head of Field Continuous Improvement, British Gas
- Jonathan Smith β Head of Continuous Improvement & Automation COO, Lloyds Banking Group
- Meritxell Mora Fuertes β Global Process Owner & Continuous Improvement Lead, Mundipharma
- Γine McGurk β Head of Continuous Improvement, Aer Lingus
- Alex Francis β Head of European Operations, Deliveroo
- Peter Van Der Heide β Senior Director Innovation Excellence, Philips
- Ravi Jay β Head of Agile Delivery, Jaguar Land Rover
Plus, hear from senior representatives from McDonaldβs, Ralph Lauren, Primark, London Gatwick, and many more!
Why Attend?
- 35+ Senior Experts: Learn directly from industry leaders sharing real-world experiences and proven methodologies.
- Cross-Sector Insights: Gain knowledge from professionals in finance, utilities, transport, automotive, retail, pharma, and more.
- 4 Interactive Panels: Engage in live Q&A sessions and peer-led discussions.
- 2 Hours of Dedicated Networking: Build valuable connections with key professionals in operational excellence.
- Real-World AI & Automation Use Cases: Discover practical applications and immediate takeaways for business efficiency.
- Exclusive Panel Debate: Discuss the future of Operational Excellence beyond 2026.
Key Themes & Discussion Topics
- AI & Automation Adoption & Real-World Use Cases β Implement practical AI strategies that drive efficiency.
- Culture, Change & Wellbeing β Align business values and operational excellence strategies for lasting transformation.
- Seamless Change Management & Transformation β Overcome resistance and implement cutting-edge OPEX practices.
- Workforce Engagement & Relationship Building β Foster collaboration and commitment across all teams.
- Results-Driven Leadership β Lead with strategic, engaging, and clearly communicated OPEX initiatives.
- Data-Driven Efficiencies, Metrics & ROI β Optimise metrics and craft a results-focused narrative for success.
- Driving Excellence During Digital Transformation β Keep your workforce engaged through forward-thinking strategies.
- Winning Methodologies, Frameworks & New Strategies β Streamline and optimise operations with the latest approaches.
- Sustaining Process Excellence For Growth β Create a roadmap for continuous improvement in dynamic environments.
- The Future of OPEX & Overcoming Barriers β Explore upcoming trends and strategies for 2026 and beyond.
New for 2025!
- 36+ In-House Brand Directors Sharing Hard-Won Insights
- Latest AI & Automation Applications In Operational Excellence
- Cross-Sector Insights from Jaguar Land Rover, Tesco, London Gatwick, Network Rail, & More
- Brand-Facilitated Peer-To-Peer Breakout Sessions β Exchange ideas with like-minded professionals
BOOK NOW & SAVE Β£200 β Ticket Information β https://opexcultureconference.com/ticket-prices
Get Involved β Speak, Sponsor, or Exhibit!
Be part of the conversation shaping the future of operational excellence and business improvement. Opportunities are available to speak, sponsor, or exhibit at the OPEX Conference.
- Telephone: +44 (0)20 3479 2299
- Email: info@opexcultureconference.com
About us:
Global Insight Conferences organises high-impact business events designed to empower professionals with actionable strategies, innovative insights, and transformative networking opportunities. Find out more at www.globalinsightconferences.com.
For media inquiries, please contact:
Callin Brett Klopper
Email: callin@gicconferences.com
Phone: +44 (0)20 3479 2299
Where is it happening?
Copthorne Tara Hotel London Kensington, Scarsdale Pl, London W8 5SY, United Kingdom, LondonEvent Location & Nearby Stays:
