Next-Generation Contact Center / CX Best Practices Global Event

Schedule

Mon, 16 Nov, 2026 at 08:00 am to Fri, 20 Nov, 2026 at 05:00 pm

UTC+04:00
Location

Lapita Dubai Parks and Resorts, Autograph Collection Hotels | Dubai, DU

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This is the only event this year in the World where the TOP 1% in the contact center industry meet to share their best practices. They will share with you how they deliver world-class CX, have the lowest attrition and highest employee engagement, how they use technology, including AI to offer alternative solutions and support their teams, what strategies they use to win more, do more, and why they are in the TOP 1% in the World
Plus, there are NO SALES from any vendors …The presenters are 2026 award-winning centers in the largest global contact center & CX awards program in our industry.
Still unsure what's in it for you to attend? You will walk away with hundreds of ideas, have access to a network of the top industry award-winning professionals, can get Certified in Contact Center Best Practices and will be the superstar in your company as you share the knowledge and ideas you gained and take your center to the next level!!
PLUS the event is in Dubai, United Arab Emirates - a fantastic place to visit!
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Where is it happening?

Lapita Dubai Parks and Resorts, Autograph Collection Hotels, Dubai Parks and Resorts,Dubai, United Arab Emirates

Event Location & Nearby Stays:

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