Next Generation Contact Center CX Best Practices Asia Pacific

Name: Next Generation Contact Center CX Best Practices Asia Pacific
Start: 2026-06-22T09:00:00+08:00
End: 2026-06-26T17:00:00+08:00
Location: DoubleTree by Hilton Kuala Lumpur (Kuala Lumpur)

Schedule

Mon, 22 Jun, 2026 at 09:00 am to Fri, 26 Jun, 2026 at 05:00 pm

UTC+08:00

Location

DoubleTree by Hilton Kuala Lumpur (Kuala Lumpur) | Kuala Lumpur, KL

This is the only event this year in the Asia Pacific where the TOP 1% in the contact center industry meet to share their best practices. They will share with you how they deliver world-class CX, have the lowest attrition and highest employee engagement, how they use technology, including AI to offer alternative solutions and support their teams, what strategies they use to win more, do more, and why they are in the TOP 1% in the Asia Pacific
Plus, there are NO SALES from any vendors …The presenters are 2026 award-winning centers in the largest global contact center & CX awards program in our industry.
Still unsure what's in it for you to attend? You will walk away with hundreds of ideas, have access to a network of the top industry award-winning professionals, can get Certified in Contact Center Best Practices and will be the superstar in your company as you share the knowledge and ideas you gained and take your center to the next level!!
PLUS the event is in Kuala Lumpur, Malaysia - a fantastic place to visit!

Where is it happening?

DoubleTree by Hilton Kuala Lumpur (Kuala Lumpur), DoubleTree by Hilton Kuala Lumpur, The Intermark, 348 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia, Kuala Lumpur

Event Location & Nearby Stays: