New ITIL Foundation Certification in Abilene, TX
About this Event
IT Infrastructure Library (ITIL v4) Foundation introduces an end-to-end operating model for creating, delivering, and continually improving technology-enabled products and services.
ITIL Foundation introduces candidates to ITSM, the Service Value System (SVS), which describes how all of the organization's components and activities work together, as a system, to facilitate value creation.
ITIL Service Value System (SVS) encompasses various methodologies, including Agile, DevOps, and Lean, traditional process and project management, through a flexible, value-driven operating model.
This course provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. You will learn the importance of ITIL® 4 Foundation guiding principles and the four dimensions of Service Management.
Our ITIL Foundation training focuses on the key elements, concepts, and terminologies associated with ITIL service lifecycle management. By the end of this ITIL certification, you will understand how ITIL 4 evolved to adopt modern technologies and operational processes and the necessary concepts in a service management framework.
The course will help you to understand:
- How do modern IT and digital service organizations operate
- How value streams increase speed and efficiency
- How cultural or behavioral principles guide work that benefits the wider organization
- How to use commonly used service management terms and concepts
Key Features:
- 2-days of classroom/instructor-led online interactive training
- Industry-based case studies & real world-examples
- 16 hours of PDU certificate
- Chapter-end quizzes & simulation exams
- Exam fee included*
- 24/7 customer support
- 100% money-back guarantee
ITIL 4 Foundation guiding principles?
ITIL 4 includes seven guiding principles adopted from the latest ITIL Practitioner Exam, focusing on organizational change management, communication, measurement and metrics. These principles include:
- Focus on value
- Start where you are
- Progress iteratively with feedback
- Collaborate and promote visibility
- Think and work holistically
- Keep it simple and practical
- Optimize and automate
ITIL 4 focuses on company culture and integrating IT into the overall business structure. It encourages collaboration between IT and other departments, especially as other business units increasingly rely on technology to get work done.
Course Objectives:
At the end of the program, the participants will be able to:
- Identify the principles and concepts of IT Service Management based on ITIL
- Identify the Best practices for implementing ITIL in an organization
- Define the terminology used in ITIL
- Identify the concepts and definitions used in the Service Lifecycle
- Define Service Strategy concepts
- Define Service Design concepts
- Define Service Operations concepts
- Define Service Transition concepts
- Define Continual Service Improvement concepts
- Define the roles, processes, and components within key areas of IT Service Management based on ITIL
- Prepare the participants to take the ITIL® Foundation Certification Exam
Organizational benefits of the ITIL framework are:
- ITIL certification improves the Return on Investment (ROI) of IT
- ITIL certification enhances the productivity and participation of IT staff
- ITIL certification improves customer satisfaction
- ITIL certification implements best practices in the market to improve IT services
- The processes result in better asset utilization because of the ITIL framework.
- ITIL framework has become a standard to measure the performance of IT services
- ITIL framework enhances the delivery services of enterprises along with customer satisfaction.
- ITIL framework improves the relationship and interaction between the service providers and their customers
- ITIL management practices boost and fasten the delivery of goods and services while optimizing and reducing operational costs.
- ITIL also enables the business to keep pace with change and drive business change to its advantage
Why ITIL® 4 Foundation?
ITIL® is a widely adopted body of knowledge and best practices for successful IT service management that links to training and certification. ITIL® 4 Foundation certification training course provides the guidance organizations need to address new service management challenges and utilize the potential of modern technology. It is designed to ensure a flexible, coordinated, and integrated system for effectively managing IT-enabled services.
Who should take this course?
ITIL 4 Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement program.
This certification is best suited for:
- IT Managers/Support Teams
- IT Architects, Planners and Consultants
- System Administrators/Analysts
- Operations Managers
- Database Administrators
- Service Delivery Professionals
- Quality Analysts
- Application Management Team/Development Team
- Process Owners/Practitioners
Why do global corporations prefer Insight Learning as their training partner?
A provider of Enterprise Learning Solutions (ELS), Insight Learning creates industry-fit talents through training, coaching, and consulting by globally acclaimed trainers. Much of Insight Learning’s repute in co-creating business value stems from:
- Training delivered in 45+ countries.
- 250+ industry-relevant courses.
- Consulting and coaching to transform organizations.
- Trainers with experience in Retail, E-commerce, Energy & Utilities, etc.
- Best value for time & money invested.
- Get trained at the best fee compared to other vendors
- Discounted fee offered for 5 or more attendees
*We provide corporate training at your preferred locations and dates for no additional cost.
Contact us for more information:
Name: Jeffrey Adams
Email: [email protected]
Phone: +1 (713)-893-3306
Where is it happening?
Event Location & Nearby Stays:
USD 1460.13 to USD 1909.15
