Negotiation Communication Skills – 1 Day Course in Montreal

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Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

Successful negotiation depends on clear communication, confidence, and mutual understanding. This 1-day interactive workshop helps professionals develop essential communication and negotiation skills to manage discussions effectively in today’s workplace.

The training covers negotiation preparation, conversation structure, and persuasive communication while preserving professional relationships. Through practical exercises, role plays, and proven negotiation frameworks, learners gain insight into how word choice, tone, and emotional control influence negotiation results.

By the end of the session, learners will be equipped with a practical framework to handle objections, influence outcomes, and reach agreements that deliver shared value.

After completing this course, learners will be able to:

• Communicate with clarity and influence during negotiations
• Apply active listening techniques to uncover priorities and interests
• Manage emotions and remain composed in challenging situations
• Establish trust and credibility in professional discussions
• Develop and present proposals that support win-win outcomes

This workshop is ideal for professionals engaged in negotiation activities, including:

• Managers and team leaders
• Sales and business development teams
• Procurement and vendor management professionals
• Project managers and client-facing roles
• Entrepreneurs, consultants, and advisors
  

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This program blends communication strategy, behavioral psychology, and real-world negotiation techniques to help you speak with clarity and authority. You’ll practice authentic persuasion, learn to manage pushback, and build credibility even in challenging conversations.

If your role involves discussions, deals, or decision-making, this course will help you achieve better outcomes while maintaining strong professional relationships.

Contact us today to schedule a customized in-house, face-to-face session:

Info: • Understanding negotiation psychology and human behavior
• Key stages of a negotiation process
• Importance of communication tone, timing, and body language
• Icebreaker Activity

Info: • Establishing credibility and openness in negotiation settings
• Active listening as a negotiation advantage
• Asking the right questions to uncover interests and priorities
• Case Study

Info: • Using words that influence and persuade
• Managing voice, tone, and silence strategically
• Decoding non-verbal cues in high-stakes discussions
• Practice Exercise

Info: • Handling tension and pressure with composure
• Recognizing and diffusing manipulation tactics
• Turning disagreement into constructive dialogue
• Role Play

Info: • Framing proposals for mutual value
• Language that encourages collaboration and compromise
• Avoiding defensive or confrontational communication traps
• Group Exercise

Info: • Navigating cultural and personality differences
• Virtual and cross-functional negotiation etiquette
• Maintaining professionalism across digital channels
• Case Study

Info: • Real-world negotiation simulation
• Feedback and debrief session
• Creating your personal communication strategy for negotiations
• Action Plan Review

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Host or Publisher MG Aussie