Motivational Interviewing in Practice – 1 Day Workshop, New York City, NY

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Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

This workshop enables professionals to move beyond traditional, linear problem-solving and develop a deeper understanding of how systems, people, processes, and structures are interconnected. You will learn to look past surface-level challenges, identify true root causes, and anticipate unintended consequences before decisions are implemented. Through interactive discussions, proven systems-thinking frameworks, real-world case studies, simulations, and guided reflection, the course fosters a shift from isolated fixes to holistic, system-wide solutions.

By the end of this course, you will be able to:

• Understand how people, processes, and systems influence one another
• Diagnose root causes rather than addressing symptoms
• Map workflows and visualize system behavior and dynamics
• Anticipate both short- and long-term impacts of decisions
• Apply systems thinking to real-world operational and organizational challenges
• Use structured tools and frameworks to support informed, effective decision-making

This course is ideal for:

• Project managers and PMO teams
• Operations, quality, and process improvement professionals
• Business analysts, consultants, and strategic planners
• Engineering and technical professionals
• Professionals involved in cross-functional problem-solving and decision-making.

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Professionals often face challenges in motivating clients, employees, or students to adopt desired behaviors. This MI course equips participants with practical tools to foster engagement, trust, and collaborative decision-making, resulting in improved outcomes and stronger relationships.

📧 Contact us today to schedule a customized in-house, face-to-face session:

[email protected]

Info: • Understand MI principles and collaborative communication
• Explore motivation and ambivalence in clients, employees, or students
• Recognize barriers to engagement
• Icebreaker Exercise

Info: • Master open-ended questions, affirmations, reflections, and summaries (OARS)
• Develop active listening and empathy
• Respond effectively to resistance
• Activity

Info: • Explore intrinsic vs extrinsic motivation
• Identify readiness for change across individuals and teams
• Align goals with values and desired outcomes
• Case Study

Info: • Adapt MI for healthcare, HR, social work, education, or sales
• Conduct effective coaching, feedback, or counseling conversations
• Guide individuals toward self-motivated decisions
• Role Play

Info: • Recognize and address reluctance constructively
• Reframe objections as engagement opportunities
• Maintain rapport and trust during difficult interactions
• Scenario Exercise

Info: • Incorporate MI into workflow and professional routines
• Collaborate effectively with multidisciplinary teams
• Use MI to enhance engagement, adherence, or performance
• Simulation Exercise

Info: o Develop a step-by-step plan to apply MI skills professionally o Set measurable goals and track outcomes o Commit to continuous skill improvement o Action Plan Presentation

Know what’s Happening Next — before everyone else does.

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Host or Publisher MG Aussie