Motivational Interactions - 2 Day Foundational Skills Workshop

Motivational Interactions (MI) is built on the principles of Motivational Interviewing and the Transtheoretical Model of Behaviour Change, recognised for its effectiveness in case management. MI addresses barriers and ambivalence to change while building motivation—key factors in achieving successful client outcomes. This collaborative, person-centred communication style strengthens a person's motivation and commitment to specific goals by exploring and eliciting behaviour change.

The Motivational Interactions Foundational Skills Workshop is a comprehensive 2-Day Program designed to enhance your ability to support injured clients and workers in overcoming barriers to change. You'll be equipped with essential mindsets and skillsets, gaining insights into key concepts, processes, and strategies for working collaboratively in a client-centred manner. The focus is improving client and worker engagement in behaviour change, ultimately leading to positive Return-to-Work, wellbeing, and life outcomes.

Who Should Attend?

• Case Managers - Injury Management and Return-to-Work
• Health and Rehabilitation Professionals
• Claims Management Leaders
• Learning and Development
• Frontline Job Services
• Health and Safety Professionals
• Disability Employment Services

What You Will Learn:

Participants will engage in experiential-based sessions that increases their awareness and builds confidence to:

• Build confidence and the core communication skills (OARS) necessary to work effectively with workers in a person-centred manner
• Understand the concepts of MI and its key drivers for success in your job
• Explore the ambivalence about workers’ ability to change and utilise strategies to facilitate positive behaviour change
• Promote client autonomy, engagement, and choice through the MI Process (Engage, Focus, Evoke, Planning)
• Facilitate client and customer behavioural change through stakeholder engagement strategies (employer, treater, other)
• Self-Care for Case Managers: MI helps you navigate challenging conversations while promoting self-care and psychological health and safety in your role.

What else you need to know:

• Participants will receive a Participant Workbook for use throughout the training.

• Morning Tea, and Lunch will be included. (Please notify us of any dietary requirements)

CPD Points: All participants will receive a certificate of completion and eligible for CPIP, ANZIIF and NIBA points.

Virtual Coaching Session: A 1.5-hour follow-up group coaching session via Teams will be held three weeks after the workshop to share learnings and experience post training.

Meet your Facilitator

Arthur Papagiannis is a registered psychologist with over 25 years of experience in developing psychological workplace solutions for organisations. As the CEO and Founder of AP Psychology & Consulting Services, Arthur is a recognised industry leader known for his commitment to empowering workplaces to be psychologically healthy, safe, and thriving.

Guided by the core values of being humanistic, daring, inspirational, and connected, Arthur is dedicated to making a positive impact on workplace psychological health and safety. He leads the way with integrated, sustainable, and evidence-based solutions that drive sustainable change.

Over the past 15 years, Arthur has played a pivotal role in the national and international rollout of Motivational Interactions (MI) across compensable injury schemes. Under his leadership, MI has become a benchmark strategy for fostering behaviour change in these schemes, backed by strong evidence-based practices that deliver measurable outcomes.

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For any questions reach out to us on [email protected]

We look forward to you joining us!

Info: • Introduction to Motivational Interactions
• Understanding Motivation
• The Cycle of Change
• Core Skills (Open Questions, Reflections, Summary, Affirmations) and skill practice
• Principals of Motivational Interactions (Empathy, Developing Discrepancy, Avoiding Argumentation, Managing Tension, Developing Self Efficacy)

Info: • The process of MI (Engaging, Focus, Evoking, Planning)
• Strategies for Pre-Contemplation
• Change Talk and Strategies for Contemplation
• Strategies for Action: Goal Setting & Change Planning
• Strategies for Maintenance, Lapse & Relapse
• Final Skills practice, theory gauge and self-assessment

Info: Introduction to Motivational Interactions.

Understanding Motivation.

The Cycle of Change.

Core Skills (Open Questions, Reflections, Summary, Affirmations) and skill practice.

Principals of Motivational Interactions (Empathy, Developing Discrepancy, Avoiding Argumentation, Managing Tension, Developing Self Efficacy).

Info: The process of MI (Engaging, Focus, Evoking, Planning)

Strategies for Pre-Contemplation.

Change Talk and Strategies for Contemplation.

Strategies for Action: Goal Setting & Change Planning.

Strategies for Maintenance, Lapse & Relapse.

Final Skills practice, theory gauge and self-assessment.

Know what’s Happening Next — before everyone else does.

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Host or Publisher AP Psychology & Consulting Services