Miami ITSM Insights Meetup

RSVP at miamiitsm.com — the city site has the full agenda, venue details, and companion article links.

What this is

A free, no-pitch evening community meetup for IT service management professionals in Greater Miami and South Florida. Ryan Holzer, ITIL Expert and founder of the Florida ITSM Meetup Series, leads a 35-minute practitioner session on ITIL 4's Continual Improvement practice — why most CI programs stall and the framework that actually closes the gap.

Who it's for

IT directors, VPs, ITSM managers, service delivery leads, MSP owners, and practitioners working inside teams where "the implementation worked but nothing changed."

What to expect

• 11:30 AM — Doors open for casual networking
• 12:00 PM — Practitioner session: Tickets Flow. Nothing Changes.
• 12:45 PM — Open discussion and Q&A
• 12:55 PM — Wrap

Venue

Hosted at Venture X Doral in the Greater Miami area, 8400 NW 33rd Street, Suite 310, Doral, FL 33122.

The promise

Vendor-neutral. No sales pitches. No certification requirements. No upsell. Just practitioners sharing what's worked and what hasn't.

Know what’s Happening Next — before everyone else does.

Get App

Host or Publisher Ryan Holzer