Managing People for Growth

Our workshops cover several key areas that can help you develop the skills of your people managers. You'll learn how to:

Identify the skills and approaches managers require to perform their roles successfully both now and in the future

Implement fair and progressive work practices through an understanding of key drivers that can develop new ways of working (for example, the fair work framework, productivity and benefits of employee engagement)

Understand the importance of effectively maximising and improving existing staff skills, while identifying the style and attributes of an effective manager

1. The role of a manager

As a manager, this workshop will help you understand the key drivers for developing new ways of working, e.g. fair work framework, productivity, benefits of employee engagement. It will also cover:

• The roles and responsibilities of a people manager
• How to identify skills, style and attributes of an effective manager
• Understanding the role of effectively maximising and improving the existing skills of your staff
• Key responsibilities and leadership types

2. Empowering teams and individuals

This is your introduction to managing the needs of diverse groups that can help you build and maintain an engaged, high-performing team that delivers business goals. We’ll help you:

• Identify the characteristics of a good, diverse team and how it can have a positive impact on the workplace
• Understand unconscious biases, demographic changes and the needs of a diverse group
• Maximise your team’s existing skills and encourage collaboration, improving and aligning skills to boost the productivity and strategic direction of your business
• Understand the benefits of a working environment in which people are empowered, productive and happy

3. Communication, influencing and collaboration

You’ll be given the tools to identify the main principles and techniques for effective influencing and assertiveness. We’ll also teach techniques for encouraging creativity and problem solving within your teams by cementing the basics, such as:

• Embracing employee voice and employee representation, ensuring communication style is effective for everyone in the team
• Understanding the issues employees may have with communication and the potentials barriers this can cause in achieving a shared understanding
• Managing emotions and understanding body language for successful interpersonal communication
• Understanding the effect employee voice can have on a team or business and how to encourage them to use it

4. Coaching and delegation

Get an introduction to the principles of effective coaching and delegation with the aim of improving productivity and making the most of existing staff skills. This includes:

• Examining the link between coaching and delegation
• Learning skills to identify when coaching versus delegation will be most effective
• Key techniques in coaching to maximise existing employee skills

5. Managing individual performance

Gain knowledge, skills and the confidence to conduct performance reviews that will identify areas of improvement and motivation of staff. This will encourage resonance and understand skills required for setting engaging goals. You’ll grasp what motivates individuals through positive performance management practices by:

• Implementing strategies to provide recognition beyond pay
• Preventing unnecessary conflict and constructively resolving existing conflict
• Understanding what resilience means and why it matters to managers and individuals

6. Creating a culture of innovation

By articulating your organisational culture, you’ll gain insights into how to encourage creativity, problem solving and innovation within your team or organisation. It will also help influence a culture where it is understood that leaders and managers won't always have the answers. This will:

• Encourage mutual accountability, open communication, trust and shared ownership, which can foster a collaborative environment.
• Introduce the encouragement of employee voice
• Encourage creativity and problem solving

Find further details on the times and places of our workshops below:

5 November 2024 (Apex House, 99 Haymarket Terrace, Edinburgh EH12 5HD)

19 November 2024 (Apex House, 99 Haymarket Terrace, Edinburgh EH12 5HD)

3 December 2024 (Zoom)

17 December 2024 (Zoom)

7 January 2025 (Apex House, 99 Haymarket Terrace, Edinburgh EH12 5HD)

25 January 2025 (Apex House, 99 Haymarket Terrace, Edinburgh EH12 5HD)

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Host or Publisher Scottish Enterprise