Lunch & Learn: The Power of Customer Feedback

The Power of Customer Feedback: Two Simple Questions That Will Grow Your Business is a practical, no-nonsense guide for small business owners who want to harness the power of customer feedback without the overwhelm. In this session, you’ll learn how to measure customer satisfaction with just two simple questions, what to do with the feedback, and how to turn it into actionable insights.

We’ll cover how to implement a quick and easy customer satisfaction survey, use AI tools to analyze data, and even handle negative feedback in a way that benefits your business. By the end, you’ll walk away with clear steps to start using customer feedback to improve your products, service, and ultimately, your bottom line.

Host or Publisher COASTAL BEND BUSINESS INNOVATION CENTER