Level Up Your Practice Management: Systems, Team & Performance

Effective clinical administration requires a rigorous, evidence-based approach to both operational frameworks and human capital management.

We invite Practice Managers across the medical, allied health, and dental sectors to the Advanced Practice Management Workshop. This half-day intensive program provides authoritative, practical insights into the structural optimisation of your clinic.

Join our panel of industry authorities—Young Han (Accountant and MBS Expert), Dr. April Armstrong (General Practitioner and Practice Owner), and Anita Segal (Practice Manager)—as they deliver comprehensive methodologies on core administrative disciplines.

During the workshop, we will examine:

1. Systematic mastery of the Medicare Benefits Schedule (MBS) for optimal billing integrity
2. Quantitative analysis of financial KPIs and operational costings
3. Psychological frameworks for staff management and conflict resolution
4. Advanced protocols for clinical recruitment and retention

Schedule details: The Workshop will be held in the Gadi Seminar Rooms at the Botantical Gardens of Sydney

• Registration: 8:00 AM
• Program: 8:30 AM – 1:00 PM

Additional Details

Catering
Morning tea will be provided to facilitate professional networking among primary care leadership professionals.
Dietary requirements must be communicated at least 14 days prior to the event. Late ticket purchases cannot guarantee dietary accommodations.

Workshop Materials
Attendees will receive all slides & notes post-event through a Dropbox link. These will be sent out within three (3) business days following the Workshop and will be available to access for three (3) months only. Please note: Given the frequency of updates and changes to the MBS, the materials may become outdated and should not be relied upon long term.

Secure your place to advance your clinic's operational and financial governance. Spaces are limited, register today!

Presenters:

Young Han - Accountant, Diploma in Practice Management, MBS Expert

Young brings extensive financial acumen to the clinical sector, bridging the gap between rigorous accounting principles and primary care operations. His expertise focuses on structural KPI development, complex costings, and MBS financial optimisation.

Dr. April Armstrong -General Practitioner, Practice Owner, MBS Expert

As a seasoned clinician and practice proprietor, Dr. Armstrong provides authoritative, practical insights into the intersection of clinical care and business administration. She is an established authority on MBS application and general practice viability.

Anita Segal - Practice Manager

Anita possesses comprehensive operational experience in general practice administration. Her strategic focus lies in human resource management, team dynamics, conflict resolution, and the execution of high-level recruitment protocols within the healthcare sector.