Lean Coffee Indy

Welcome to Lean Coffee Indy!
Join us for a casual and interactive gathering where we discuss lean principles and continuous improvement. Hosted by The Green Dot Group, this in-person event will be held at MacAllister Rentals in Indianapolis, providing a relaxed atmosphere for networking and learning.

We’ll kick off with a quick networking session, followed by two engaging presentations. Mark Ryan will dive into how Chick-fil-A serves up more than just great food by leveraging lean principles to drive efficiency and customer service excellence. Curious how fast food and faster processes go hand in hand? Learn how Chick-fil-A uses lean techniques to streamline operations and deliver quality service every time.

Next, Tom West will explore how Design Thinking can transform your approach to problem-solving. Ready to rethink how you tackle challenges? Discover how this creative process blends empathy and strategy to turn big ideas into actionable solutions.

After a short break, we’ll move into the Lean Coffee format—an agendaless, timed discussion where groups of 4-5 will dive into topics of their choice related to improvement sciences. It’s a great opportunity to exchange ideas, ask questions, and learn from fellow professionals.

Whether you’re an experienced practitioner or new to lean practices, all are welcome to bring their challenges and leave with actionable insights. Don’t miss out on this chance to connect with like-minded individuals, gain valuable knowledge, and energize your continuous improvement journey.

See you there!

Host or Publisher Mark Ryan