Leading and Managing Change

Change is inevitable in the workplace, but it doesn't have to be disruptive. With the right skills, leaders and managers can successfully guide their teams through change. Looking at change from a variety of angles, this course provides the tools and knowledge you need to lead and manage change. You'll learn to assess your personal change readiness as well as the responses your team may have to difficult situations, develop a change management plan, and communicate effectively throughout the change process.

Change is everywhere, and it affects every aspect of our existence. This truism is certainly at play in the workplace; however, acceptance of this workplace reality is not always automatic. On one side of the spectrum, some people fight, ignore or fear change. Others easily welcome, facilitate and adapt to change. During this course, participants will explore strategies for adopting change from a variety of perspectives while developing skills in leading and managing change.
In addition, participants will
Assess and analyze their personal behavior during change processes
Review organizational responses to change
Learn steps to prepare others for change
Complete and analyze a change readiness assessment
Apply principles of change management to their own experiences

At the end of this workshop, participants will be able to

• Explain the phases of the change process
• Describe a model for organizational change
• Experience the seven dynamics of change
• Demonstrate what, when and how to communicate throughout a change effort
• Establish tools for support of self and others through a change process
• Analyze a specific change scenario facing your organization using the model provided

This workshop is ideal for leaders and professionals navigating change. It’s excellent for those who work in fast-pace environments. You will develop skills to lead and manage change effectively, communicate through transitions, and support yourself and others through change processes.

• Administrative/Support Staff
• Aspiring Managers
• Committee Chair or Cross-functional Team Leads
• Current Managers
• Human Resources Personnel
• Leaders at Every Level
• Marketing/Sales Staff Program Managers
• Project Managers
• Staff members who engage in formal and informal peer coaching
• Staff Members who interact with internal and/or external stakeholders

Host or Publisher JH Miles & Associates, Inc. (JHMA)