Leadership Skills for Non-Supervisory Personnel

Much of the work that drives organizations is performed by people in non-supervisory roles, such as team leaders, committee chairs, frontline employees, and support staff. No matter what your job title may be, it is possible to lead others and accomplish team goals without the cover of power from a position. Throughout this course, you will learn strategies for enhancing your personal influence skills, strengthening your interpersonal communication abilities, and facilitating problem solving and team decision making. Leadership begins with leading people, and leading people begins from within.

A large majority of the work accomplished in any organization is completed by non-supervisory personnel. This course helps non-supervisory personnel recognize leadership opportunities and develop skills to effectively lead even when not holding management positions. Employees who are not currently in positions of leadership but have an interest in being leaders have leadership potential, and those who want to enhance personal influence skills will find this course useful.

Participants will engage in experiential activities focused on practical work-related scenarios to gain familiarity with what it means to be a leader, what leaders do and how leaders move people to strive towards shared goals.

At the end of this workshop, participants will be able to

• Describe values-based and inclusive leadership
• Illustrate power and influence skills in groups
• Explain how the organization works
• Demonstrate interpersonal communication skills
• Engage and inspire self and others

This class is designed to help staff members, who do not have significant supervisory responsibility, obtain and use leadership skills without the authority of a formal title.

• Current Managers
• Aspiring Managers
• Committee Heads
• Staff Members
• Leaders
• Administrative/Support Staff
• Project Managers

Host or Publisher JH Miles & Associates, Inc. (JHMA)