KW CE | Delivering A Great Client Experience | Instructor: Justus Sharp

2 Hour CE Class | Delivering A Great Client Experience

Instructor: Justus Sharp

Date: Thursday, October 2nd

Time: Class - 1:00 PM - 3:00 PM | Lunch - 12:30 PM

Location: 2051 Stringtown Rd, Grove City, Ohio 43123 (KW GC Branch)

Today’s consumers expect fast communication, clear guidance, and a memorable experience. In this 2-hour CE elective, Justus Sharp from NFM Lending shares proven playbooks to help real estate professionals streamline their process, reduce client anxiety, and turn happy customers into raving fans and repeat/referral business.

You’ll leave with plug-and-play touchpoints, email/phone scripts, and checklists that you can implement immediately—without adding busywork to your week.

What you’ll learn

• A step-by-step client journey: from lead to lifelong advocate
• Setting expectations that prevent surprises (and negative reviews)
• Speed-to-response systems that don’t burn you out
• How to collaborate with your lender for smoother deals
• Scripts for sticky moments: appraisal gaps, rate jitters, delays, etc.
• Post-close follow-up that actually generates referrals

Level up your client journey in one afternoon. Grab your seat for this 2-hour CE with lunch provided!

Host or Publisher Keller Williams Consultants Realty