Is ChatGPT Sending Your Customers to Someone Else? Free Cardiff Round Table
About this Event
Someone in Cardiff asks ChatGPT for the best Sunday lunch in town, a hairdresser who can fit them in this week, or an electrician they can trust. It gives them three names. Is yours one of them?
More than half of UK adults now use AI tools like ChatGPT, and three in four read the AI summary at the top of Google (Ofcom, 2026). Plenty of others skip Google altogether and search on Instagram and TikTok. A website with the right keywords used to be enough. Now it’s only the starting point.
If your business isn’t showing up in those places, customers who are ready to buy may never see you, and you’d have no way of knowing.
Many of the fixes are free and simple once you know what to look for. That’s where we come in.
Bring your questions and pick our brains. This is a relaxed round table, not a lecture or a sales pitch, and you’ll go into the new year knowing exactly where to start.
HOT TOPICS ON THE TABLE
There’s no set agenda, so the conversation will go wherever your questions take it! These are a few of the topics our clients are currently asking us about:
- SEO and GEO: getting found on Google, and getting recommended by AI tools like ChatGPT
- Why some businesses show up in AI search and others don’t
- Using the right keywords on your website and your socials
- Social media as a search engine
- Blogs, articles and building trust online
- Where email marketing fits in
WHO IT’S FOR
Small business owners in and around Cardiff: cafés, shops, salons, studios, trades and service businesses. You don’t need any technical knowledge, just your questions.
We’ll bring a few starting prompts, then open up the conversation to you. We’ve also put together a special offer for anyone who’d like help putting it all into practice, and we’ll share it with everyone who comes along on the day.
WHO’S HOSTING
Dean is the founder of DGL Media Agency, a web development and digital services business specialising in creating websites tailored to each brand, without relying on third-party plugins or unnecessary software. Each website comes with a straightforward editing system, giving businesses control over the content they need to manage, without the complexity of traditional website platforms.
Alongside this, he is building That Space, a technology startup focused on bringing innovative 3D technology and digital solutions to the property sector.
Claire is a Cardiff-based marketing strategist and copywriter with over 14 years’ experience. Her Fresh Eyes Framework shows small businesses exactly why customers choose them (or don’t!) and she builds their marketing around it, from social media and Meta ads to copywriting, SEO and focused 90 minute strategy sessions.
Clients have ranged from a Brighton doughnut shop with a cult following to estate agents, garden room companies and an independent Cardiff café. Ask her about the words that get you found: keywords, copy and why email marketing is still such an important tool.
Tuesday 8th December, 12:00 - 1:30pm, with networking after the session.
NatWest, One Central Square, Cardiff, CF10 1FS.
Nibbles and refreshments provided.
Agenda
🕑: 12:00 PM - 01:30 PM
Is ChatGPT sending your customers to someone else?
Info: A free lunchtime round table for Cardiff small businesses. Bring your questions on making sure your business is searchable on Google, AI search and social media.
🕑: 01:30 PM - 02:30 PM
Networking
Info: Following the session, join us for informal networking - a chance to speak to others in your field, and chat to Claire and Dean over some drinks and nibbles.
Where is it happening?
Event Location & Nearby Stays:
GBP 0.00
