Intro to User Experience Design & Experience Thinking - OTTAWA

• What user and customer experience encompasses
• The components of an effective UX research and design process
• How to leverage the UX design process to create remarkable experiences
• Techniques to balance business, customer, and user requirements
• Strategic experience thinking principles and best practices
• Hands-on experience utilizing UX processes

This course requires limited prior UX knowledge. Recommended for business analysts, graphic designers, interaction designers, UI/UX designers, product designers and anyone looking to expand or update their skills.

• 1-day courses run from 9:00am – 4:30pm (Eastern Standard Time)
• Course will have a one-hour lunch break
• Choose from in-person or live online!

In-person:
Participants receive a printed course booklet. A laptop is not required for this course.

Live Online and Self-paced:
Access to our Learning Management System

Intro to User Experience Design and Experience Thinking is a course within the following streams if finished within two years of the initial course:

• User Experience Designer Certification (CXD)
• User Experience Researcher Certification (CXR)

Things don't always work out! After you register, if something changes and you have to cancel:

• 30 business days prior to the start date, the fee is totally refundable minus a 5% administration fee.
• 20 business days prior to the start date is 50% refundable, plus a 5% administration fee.
• 10 business days before training start day, no refund. Acceptance of transfer of dates is at Akendi's discretion and may incur a nominal fee.

Host or Publisher Akendi Inc.