Inside a Service Design Network Finalist Project: Designing for democracy

Schedule

Mon Nov 24 2025 at 05:30 pm to 08:00 pm

UTC-05:00

Location

Toronto Public Library - Lillian H. Smith Branch | Toronto, ON

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Explore how service design is transforming democratic systems in this SDGC finalist case study showcase.
About this Event



Designing for the Front Lines of Democracy

Join us for an evening of storytelling and reflection with a Service Design Global Conference 2025 finalist team.

Hear how service designers reimagined democratic services -co-creating with election staff and citizens to make participation more inclusive, accessible, and human.

We’ll also open with highlights from SDGC 2025, featuring global design trends, key talks, and takeaways from the field.


What to Expect

  • Feature Talk: A behind-the-scenes story of service design in the public sector
  • SDGC Recap: Global insights and inspiration from this year’s conference
  • Discussion & Q&A: Share reflections and connect ideas to your own work
  • Community Time: Meet peers across service, UX, CX, and product design


📍 Toronto Public Library – Lillian H. Smith Branch (Auditorium BC)

🗓️ Monday, Nov 24 | 5:30–8:00 PM (arrive early at 5 PM to mingle)

🎟️ $20 General Admission | Light snacks & pop provided


💡 Your contribution helps cover venue and refreshment costs so we can keep the lights on for Toronto’s service design community.


📚 Fun fact: The Lillian H. Smith Library houses the Merril Collection of Science Fiction and the Osborne Collection of Early Children’s Books—an inspiring backdrop for an evening of imagination and design.


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Written with the support of AI tools.

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Where is it happening?

Toronto Public Library - Lillian H. Smith Branch, 239 College Street, Toronto, Canada

Event Location & Nearby Stays:

Tickets

CAD 22.90

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