HR Leadership – Build a Stronger Organization! in Spokane Valley, WA

Human Resource Management Course

Certificate: Course Completion Certificate

Duration: 1 Day

Course Delivery: Classroom / Virtual

Language: English

Credits: 8

Course Overview

Human Resource Management (HRM) is the backbone of any successful organization. This course provides a deep dive into modern HR practices, focusing on recruitment, onboarding, workplace safety, performance management, and compliance. You will gain hands-on experience with HR strategies that enhance employee engagement, promote a healthy work culture, and drive organizational success.

Designed for HR professionals, business managers, and aspiring HR leaders, this course offers actionable insights into effective people management. Learn how to handle employee relations, navigate workplace challenges, and build a high-performing team while ensuring legal compliance and ethical practices.

What You’ll Learn

✔ The evolution and modern role of Human Resources
✔ Effective interviewing and recruitment techniques
✔ Best practices for employee onboarding and orientation
✔ Strategies for ensuring workplace safety and compliance
✔ How to address harassment, discrimination, and workplace violence
✔ Performance management, appraisals, and feedback techniques
✔ Employee discipline and termination procedures
✔ Legal and ethical considerations in HR

Course Modules

Module 1: Getting Started

• Icebreaker activities to introduce participants
• Housekeeping guidelines and course expectations
• Introduction to the “Parking Lot” for questions and discussions
• Workshop objectives and learning outcomes

Module 2: A History of Human Resources

• Evolution of HRM from past to present
• Understanding the role of HR in today’s business environment

Module 3: The Interview Process

• Structuring interviews effectively
• Types of interview questions and their impact
• Legal and ethical considerations in interviewing

Module 4: Employee Orientation

• Step-by-step guide to a successful onboarding process
• The role of HR vs. management in orientation
• Tips for engaging new employees from day one

Module 5: Following Up with New Employees

• Creating an effective first-week checklist
• Strategies for continuous employee support
• Long-term engagement and retention techniques

Module 6: Workplace Safety

• Employer and employee responsibilities in workplace safety
• Compliance with local and industry-specific regulations
• Building a culture of safety in the workplace

Module 7: Dealing with Harassment and Discrimination

• Understanding different types of workplace harassment
• Identifying and preventing discrimination in the workplace
• HR and management’s role in ensuring a safe environment

Module 8: Workplace Violence

• Recognizing early warning signs of workplace violence
• Strategies to prevent and address violence at work
• Employer and manager responsibilities in crisis situations

Module 9: Managing Employee Performance

• Effective performance review techniques
• The role of continuous feedback and coaching
• Encouraging professional development and employee growth

Module 10: Disciplining Employees

• HR’s role in employee discipline
• Methods for handling difficult conversations
• Establishing fair and effective disciplinary measures

Module 11: Terminating Employees

• Proper documentation for employee terminations
• Legal and ethical considerations when letting employees go
• Best practices for handling termination meetings

Module 12: Wrapping Up

• Key takeaways from the course
• Actionable steps for implementing HR strategies
• Final Q&A and participant evaluations

Who Should Attend?

This course is ideal for:
✔ HR professionals looking to upgrade their skills
✔ Business owners and managers handling HR functions
✔ Team leaders responsible for people management
✔ Entrepreneurs building their HR strategies
✔ Anyone interested in a career in Human Resource Management

Why Enroll?

✅ Gain practical HR skills applicable to real-world scenarios
✅ Learn from experienced HR professionals and industry experts
✅ Improve your ability to manage employees effectively
✅ Stay up-to-date with the latest HR trends and best practices
✅ Earn a valuable certification to boost your career prospects

Info: The session will begin with a warm welcome and an introduction to the course, setting the expectations for the day. Participants will engage in an interactive icebreaker activity to foster a comfortable learning environment. An overview of key HR concepts and their significance in today’s dynamic workplace will be discussed to set the foundation for the training.

Info: In this session, participants will explore the history and transformation of Human Resource Management. They will gain insights into how HR has evolved from a purely administrative function to a strategic business partner. The discussion will cover HR’s critical role in driving business success and ensuring employee engagement, along with an overview of its key functions and responsibilities in modern organizations.

Info: Participants will dive into the essentials of conducting effective interviews, focusing on how to structure interviews with the right format and questions. The session will highlight common hiring mistakes and biases to avoid. Additionally, best practices for employee orientation and onboarding will be explored, ensuring that new hires have a seamless transition into their roles and the company culture.

Info: This session will cover strategies for implementing continuous feedback and conducting performance reviews that drive employee growth. Participants will learn how to encourage professional development and keep employees motivated through structured performance management techniques. The discussion will also touch on how to address performance challenges effectively while maintaining a positive work environment.

Info: The afternoon session will focus on workplace safety regulations and best practices to ensure compliance with legal and industry standards. Participants will gain a deeper understanding of harassment and discrimination in the workplace, learning how to identify, prevent, and address such issues. The discussion will also highlight the importance of fostering a safe, inclusive, and respectful workplace culture.

Info: In this session, participants will explore the different aspects of workplace violence, including early warning signs and prevention strategies. They will learn how to implement clear and structured disciplinary procedures to manage employee behavior professionally and fairly. The session will also focus on handling difficult conversations with employees while maintaining respect and compliance with organizational policies.

Info: This session will provide participants with a comprehensive understanding of employee termination procedures, covering both legal and ethical considerations. They will learn how to document employee performance issues correctly and ensure fair decision-making processes. The discussion will also focus on best practices for conducting termination meetings professionally while minimizing risks and maintaining workplace morale.

Info: Participants will engage in real-world case studies to analyze HR challenges and decision-making scenarios. Through group discussions and interactive activities, they will apply their learning to practical situations, share best practices, and gain insights from industry experts. This session will enhance their problem-solving skills and strategic thinking in HR management.

Info: The training will conclude with a summary of key takeaways from the course, reinforcing the most important concepts covered throughout the day. Participants will have the opportunity to ask questions, clarify doubts, and discuss how they can apply the learnings in their professional roles. Additional resources will be provided to support continuous growth and development in the field of Human Resource Management.

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