HR for General Managers

HR for General Managers is a practical, skills-based course designed specifically for the theatre industry. Many managers don’t work directly in HR, but find themselves dealing with HR issues in their everyday work. A solid grasp of the essentials of HR becomes vital. This course demystifies HR and employment law and focuses on real-world situations faced in theatres and production companies, with a focus on skills for General Managers and Company Managers.

Delivered as a one-day course, this training equips participants with the confidence, knowledge and tools to manage people effectively, handle difficult conversations, and reduce organisational risk — all using theatre-specific language, scenarios and case studies.

The course is delivered in person at 32 Rose Street, London.

Participants will explore the core principles of HR and people management, including:

· HR for Non-HR Managers: fundamentals of HR and employment law

· Management and leadership essentials

· Recruitment and selection

· Navigating difficult conversations

· Performance management

· Team communication and dynamics

· Employee relations

· Ending the employment relationship

Sessions are highly interactive and focused on practical application, with opportunities to work through realistic scenarios together.

By the end of the course, participants will:

· Understand the fundamentals of HR and employment law and the risks involved

· Feel more confident managing people and performance

· Be better equipped to handle challenging conversations and situations

· Strengthen their individual management skills in a theatre context

This course is ideal for:

· Production companies or other organisations who don’t have internal HR

· General Managers, Company Managers

· Line Managers and Department Heads

· Producers and senior staff with people-management responsibilities

· Anyone in management without a formal HR background

It is suitable for organisations of all sizes, across subsidised/not-for-profit and commercial theatre.

This course is delivered by Lucinda Harvey, founder of Lucinda Harvey Associates Ltd, a specialist HR consultancy established in 2015 with a deep understanding of the theatre sector.

Lucinda has worked in theatre since 1993 and brings extensive experience across producing, general management, disabled access, marketing, employment relations and HR. This breadth of sector knowledge, combined with her HR qualifications, allows her to deliver training that is practical, relevant and tailored specifically to the realities of theatre organisations.

Lucinda works with small, medium and large-scale clients across theatre, opera, dance and museums throughout the UK, supporting both subsidised/not-for-profit and commercial organisations. Her work includes HR advice, managing complex employee relations issues, investigations and grievance procedures, mediation, coaching and negotiations on terms and conditions.

She holds an Arts degree, a Personnel Diploma, is a Chartered Member of the Chartered Institute of Personnel Development (CIPD), and undertakes continuous professional development. She is also enrolled on a Professional Mediation Course (January 2026) to further embed her mediation practice.

Lucinda has designed and delivered bespoke training for organisations such as HOME, Birmingham Rep, Mischief, Kenny Wax Ltd and ROYO.

Her courses are theatre-specific, avoiding generic corporate approaches and using real, up-to-date industry case studies.

This course is delivered by Lucinda Harvey, founder of Lucinda Harvey Associates Ltd, a specialist HR consultancy established in 2015 with a deep understanding of the theatre sector.

Lucinda has worked in theatre since 1993 and brings extensive experience across producing, general management, disabled access, marketing, employment relations and HR. This breadth of sector knowledge, combined with her HR qualifications, allows her to deliver training that is practical, relevant and tailored specifically to the realities of theatre organisations.

Lucinda works with small, medium and large-scale clients across theatre, opera, dance and museums throughout the UK, supporting both subsidised/not-for-profit and commercial organisations. Her work includes HR advice, managing complex employee relations issues, investigations and grievance procedures, mediation, coaching and negotiations on terms and conditions.

She holds an Arts degree, a Personnel Diploma, is a Chartered Member of the Chartered Institute of Personnel Development (CIPD), and undertakes continuous professional development. She is also enrolled on a Professional Mediation Course (January 2026) to further embed her mediation practice.

Lucinda has designed and delivered bespoke training for organisations such as HOME, Birmingham Rep, Mischief, Kenny Wax Ltd and ROYO.

Her courses are theatre-specific, avoiding generic corporate approaches and using real, up-to-date industry case studies.

Dates & Times

Thursday 17 September 2026 - 10am - 5pm.

Tickets

When making your booking, please insert the name of the attendee, rather than the name of the booker.

This is an in-person only course.

Tea, coffee, snacks and refreshments will be provided, as well as regular breaks. A cold lunch will be provided, and all catering is vegetarian.

EARLYBIRD - UK Theatre & SOLT Members can book this discounted rate until two weeks after the course goes on sale*.

If you would like to pay by invoice, please contact [email protected].

*SOLT & UK Theatre reserve the right to close Earlybird bookings early depending on capacity and demand

Refunds and Cancellations

You can cancel up until 10 working days prior to the course, and receive a full refund (not including Eventbrite Fees, which are non-refundable). Any cancellations after this will not be refunded, but tickets can be transferred to a future course up to one year later.

View our full event Terms & Conditions here.

Accessibility Information

This course will be held entirely in-person - please see our website for information on visiting SOLT & UK Theatre, which includes access information.

• Attendees will be asked to tell us about any access requirements at the time of booking.
• Attendees who require a Carer or Personal Assistant to accompany them on the course can book a free Carer ticket by emailing [email protected].
• Ramp access at ground floor level (there is otherwise one step into the building).
• Reception and conference rooms are located on the first floor of the building. This can be accessed by the lift or via 25 stairs. Accessible toilets are available on the first and second floors.
• Assistance Dogs welcome throughout the building and to all events - the nearest park is Victoria Embankment Gardens (by Embankment tube station -0.4 miles away).
• Hearing loop systems are available in the meeting and conference rooms.
• Regular breaks will be scheduled throughout the day.

Please email [email protected] if you have any access requirements, or if you have any questions at all.