Hospitality: The New Service Standard for your Design Business

Presented by Certified Unreasonable Hospitality Coach Rick Campos, this workshop will break down the customer journey as it relates to the business of design and uncover opportunities to transform ordinary moments in your process into extraordinary and memorable experiences. You’ll learn how to rank and prioritize every touch point of your design process and develop a new “hospitality forward” approach to client engagement that will change your definition of service and make an unforgettable impression on your clients.

Know what’s Happening Next — before everyone else does.

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Host or Publisher universalfurn