Hack for good: Improving Customer Experience in the Public Sector

Name: Hack for good: Improving Customer Experience in the Public Sector
Start: 2024-09-27T09:00:00+01:00
End: 2024-09-27T15:00:00+01:00
Location: The Brew Society, Aire Street, Leeds, UK

Schedule

Fri Sep 27 2024 at 09:00 am to 03:00 pm

UTC+01:00

Location

The Brew Society, Aire Street, Leeds, UK | Leeds, EN

We’re inviting digital tech specialists to hack the problem of improving customer experience in the public sector and help toward a solution
About this Event

DWP Digital and Hippo Digital are collaborating to run an in-person Hack for Leeds Digital Festival on 27 September 09:00–15:00. This event will be focused on problem solving to improve customer experience in the public sector.

We’re inviting digital tech specialists to hack the problem, generate ideas and develop a solution. If you’re a designer, developer, project manager, user researcher, or a digital enthusiast interested in tech for good, register today.

We’ll be working with frontline colleagues to share insights and identify gaps to inspire our hackers. This is a fantastic opportunity to work with a range of creative minds to explore how technology and innovation can be used to support millions of UK citizens.

What’s in it for you?
Use your digital skills and expertise to play a meaningful role in the future of society
by focusing on a real problem related to tech for good.
Develop your tech skills, ways of working and network with likeminded professionals.

Audience
We’re inclusive and encourage diversity in skills, experience, and background for a
range of perspectives. Teams will be supported by DWP Digital and Hippo Digital
colleagues so don’t worry if you have a limited tech experience.

This event is taking place as part of Leeds Digital Festival and is hosted jointly by Hippo and DWP Digital.
Hippo is a trusted digital services partner that designs with empathy and builds for impact. By combining data-informed evidence, human-centred design and software engineering, Hippo helps its clients thrive as modern organisations.

DWP Digital deliver services for the UK’s largest public service department – the Department for Work and Pensions (DWP). We build and maintain user-friendly digital services that enable millions of people to access the help, advice, and financial support they need.

Whether users need to claim benefit, get help finding a job, or understand their State Pension, DWP Digital are the team designing, developing, and delivering the world-class digital services they need.