GHACC ACADEMY

Join us for an insightful and transformative workshop at the GHACC Academy, where we delve into the essential elements of customer service, professionalism, and the psychology of sales. This event is designed for professionals at all levels who seek to enhance their skills and elevate their approach to customer interactions.

Date: March 25th

Time: 6-8pm

Location: National Entrepreneur Center (NEC)

Tickets: FREE

About the Workshop:

In today's competitive market, exceptional customer service and professionalism are more crucial than ever. Understanding the psychology behind sales can unlock new strategies that lead to successful outcomes. This workshop will cover:

Customer Service Excellence: Learn the key principles of providing outstanding customer service that fosters loyalty and satisfaction. Discover techniques for effective communication, handling difficult situations, and creating memorable customer experiences.

Professionalism in the Workplace: Explore the traits and behaviors that define professionalism. Understand how to present yourself effectively, build relationships, and maintain a positive workplace culture.

The Psychology of Sales: Gain insights into the mind of the consumer. Discover psychological triggers that influence buying decisions and learn how to apply these concepts to boost your sales strategies.

About the Speaker:

We are thrilled to welcome Schellie FanFan, a renowned expert in customer service and sales psychology. With over 15 years in the industry, Schellie has a proven track record of helping businesses enhance their customer engagement and sales performance. Her engaging style and practical insights will empower you to take your skills to the next level.

Who Should Attend:

Customer service representatives

Sales professionals

Business owners

Anyone looking to improve their interpersonal skills and understand customer behavior

Why Attend?

Gain valuable knowledge and tools to implement in your daily interactions.

Network with like-minded professionals and share best practices.

Participate in interactive discussions and real-world scenarios.

Don’t miss this opportunity to learn from one of the best in the field! Reserve your spot today and take the first step toward elevating your customer service and sales skills.

We look forward to seeing you there!

Host or Publisher Greater Haitian American Chamber of Commerce