GenAI and Customer Experience

Name: GenAI and Customer Experience
Start: 2025-09-04T18:00:00+01:00
End: 2025-09-04T20:00:00+01:00
Location: Ty Admiral

Schedule

Thu Sep 04 2025 at 06:00 pm to 08:00 pm

UTC+01:00

Location

Ty Admiral | Cardiff, WA

How do GenAI and customer experience intersect? Join us for an expert panel discussion where we explore real-world examples...
About this Event

Ready to explore the intersection of GenAI and customer experience?

Admiral Pioneer, in conjunction with the Future Talent Group, are excited to be hosting a panel discussion and Q&A, exploring how the experts think GenAI is transforming the landscape of customer experience.

We’ll be doing a deep dive into the latest trends of AI technology, including conversational AI, chat bots, customer and user experience, data and ethics, and discussing the impact they’re having on how customers interact with businesses. Whether you’re an engineer or developer working on customer journeys day-to-day, or a lateral tech thinker disrupting the norm with AI innovation, this is the event for you.

Agenda

🕑: 06:00 PM - 06:15 PM
Arrival Drinks and Networking
🕑: 06:15 PM - 06:30 PM
Welcome from Alex Barton, CTO at Admiral Pioneer
🕑: 06:30 PM - 07:15 PM
Panel Discussion
🕑: 07:15 PM - 07:30 PM
Open Q&A
🕑: 07:30 PM - 08:00 PM
Food served and further networking