FGCU Veterans Florida Entrepreneurship Program Workshop

Event Overview: Customer Service Excellence – Building Loyalty and Satisfaction Workshop

Join us for an interactive workshop, Customer Service Excellence: Building Loyalty and Satisfaction, hosted by the Veterans Florida Entrepreneurship Program at FGCU. This session is designed to help veteran entrepreneurs master customer service strategies that foster long-term loyalty and satisfaction.

Attendees will learn:

• Key principles of exceptional customer service
• How to build meaningful relationships with customers
• Techniques to handle customer feedback and resolve issues effectively
• Strategies for turning satisfied customers into loyal brand advocates

This workshop provides practical tools and strategies to enhance customer experiences, ensuring your business stands out in a competitive market. Whether you're starting out or seeking to elevate your service standards, this session will help you build lasting connections that drive growth and success.

Who Should Attend:
Veteran entrepreneurs or aspiring entrepreneurs interested in building or refining their business brand.

Date & Time:
Monday, February 10th, 2025 | 6:00 PM - 8:00 PM

Location:
Lucas Hall, 10501 FGCU Blvd S, Fort Myers, FL 33965

Host or Publisher FGCU Daveler & Kauanui School of Entrepreneurship