Explore Microsoft 365 Copilot Chat | New York City FiDi

This course (MS-4023) is designed to introduce users to the free, web-based version of Microsoft 365 Copilot Chat, available to all Microsoft 365 commercial users. This AI-powered assistant, accessible via copilot.microsoft.com, helps users interact with their work data and the web through natural language prompts. Learners will explore how to use Copilot Chat to summarize content, draft communications, retrieve insights, and streamline everyday tasks—all from a single, browser-based interface.

Participants will gain hands-on experience with crafting effective prompts, referencing files and meetings, and using Context IQ to bring in relevant people or content. The course also covers how to use the Prompt Gallery for inspiration, save chats to Copilot Pages, and revisit previous conversations to build on past work. Emphasis is placed on understanding how Copilot Chat uses web grounding and provided data to generate responses, and how to verify and refine those responses for accuracy and relevance.

This course is ideal for business users, support staff, and knowledge workers who want to boost productivity without needing the full Microsoft 365 Copilot license. It provides practical guidance on how to integrate Copilot Chat into daily workflows, helping users get more done with less effort—right from their browser.

Info: Kick off your learning experience with a warm welcome and a quick poll to gauge your familiarity with AI tools. We’ll set expectations for the session, introduce the instructor, and share how to get the most out of this fast-paced, hands-on class.

Info: Discover what makes Microsoft 365 Copilot Chat a game-changer for workplace productivity. We’ll explore how it differs from tools like ChatGPT and Gemini, and why it’s built for secure, enterprise use. A live demo will show you how to get started right away.

Info: Learn the art of writing prompts that get powerful, accurate results. We’ll break down the four key elements of an effective prompt—context, goal, source, and expectations—and share best practices to avoid common mistakes. You’ll also explore Microsoft’s Prompt Gallery, a treasure trove of ready-to-use ideas to supercharge your workflow.

Info: See how Copilot Chat can transform work across departments—from manufacturing and engineering to HR, marketing, and customer service. We’ll walk through real-world examples and tailored prompts that solve everyday challenges. You’ll leave inspired with ideas for how to apply Copilot Chat in your own role.

Info: Take your skills to the next level by exploring Copilot Chat’s advanced capabilities. Learn how to upload files for analysis, generate visuals and code, and collaborate in real-time using Copilot Pages. Live demos will bring these features to life.

Info: We’ll close with a recap of key takeaways and a final poll to see what you’re excited to try next. A dedicated Q&A session gives you the chance to ask questions and get personalized advice. You’ll also learn how to continue your AI journey with confidence.

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