Emotional Intelligence for Leadership & Communication– 1 Day Course, Galway

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount

About This Course

• Duration: 1 Full Day (9:00 AM – 5:00 PM)
• Delivery Mode: Classroom (In-Person)
• Language: English
• Credits: 8 PDUs / Training Hours
• Certification: Course Completion Certificate
• Refreshments: Lunch, beverages, and light snacks included

Course Overview
This full-day course in Galway explores the power of emotional intelligence (EI) in enhancing communication, workplace relationships, and self-awareness. Participants will learn how to recognize and manage their own emotions, understand others, and respond with empathy and clarity. Through interactive discussions, group exercises, and role play, this course helps professionals communicate more effectively and build trust across diverse teams. Ideal for those in people-facing roles, leadership, or collaborative environments.

Learning Objectives

By the end of this course, you will be able to:
• Understand and apply the principles of emotional intelligence
• Improve self-awareness and emotional self-regulation
• Communicate clearly, empathetically, and assertively
• Strengthen relationships and resolve conflict constructively
• Adapt communication style to different personalities and situations
• Develop a personal action plan for continued growth in EI

Target Audience

• Team leaders and managers
• Professionals in people-facing roles (HR, customer service, healthcare, education)
• Community organizers and nonprofit workers
• Anyone seeking to improve their communication and interpersonal effectiveness
• Individuals preparing for leadership or career advancement

Why Choose This Course?

Galway is a hub of social engagement, community development, and sustainability-led learning. This course complements those values by helping individuals enhance their interpersonal and emotional skills to thrive in collaborative, diverse, and people-centered environments. Whether you're working in a professional team, leading a community project, or navigating personal growth, this training equips you to connect more meaningfully with others.

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Want to train your team?

We offer tailored in-house versions of this course for organizations and community groups looking to improve team dynamics, communication culture, and emotional wellbeing in the workplace.

📧 Contact us today to schedule a customized in-house session: [email protected]

Info: • What is emotional intelligence?
• The five domains of EI: self-awareness, self-regulation, motivation, empathy, and social skills
• Benefits of EI in personal and professional contexts
• Self-Assessment Activity

Info: • Identifying emotional triggers and thought patterns
• Tools for emotional control and resilience
• Mindfulness and stress management techniques
• Reflection Exercise

Info: • The role of empathy in effective communication
• Listening beyond words: non-verbal cues and presence
• Building trust and psychological safety in conversations
• Paired Listening Practice

Info: • Assertive vs. passive vs. aggressive communication
• Adapting your style to the audience and context
• Giving and receiving feedback with emotional sensitivity
• Role Play Scenarios

Info: • Managing interpersonal dynamics and workplace conflict
• Enhancing collaboration and inclusion through EI
• Communicating across diverse and cross-functional teams
• Group Discussion

Info: • Recap key insights and techniques
• Identify individual strengths and development areas
• Build a communication and EI development plan
• Action Plan Review

Know what’s Happening Next — before everyone else does.

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Host or Publisher MGEDUEurope