Driving Continuous Improvement in the Quality and Safety of Patient Care

In addition to being a Sr. Improvement Advisor at the Institute for Healthcare Improvement (IHI), Todd is the CEO of Integral Performance Solutions (IPS), a management consulting, coaching, and training firm, and is the Program Lead for the Zeis Extension’s Programs for Improvement and Innovation at North Carolina State University. For over 20 years, Todd has helped individuals, teams, and organizations use process improvement methods to improve their performance. Todd has served as an Adjunct Assistant Professor in the Department of Emergency Medicine at the University of North Carolina and as an Adjunct Undergraduate and Graduate Faculty for the Department of Health Science at Western Carolina University.

Todd’s formal education includes an Associate of Sciences degree in Emergency Health Sciences, a bachelor’s degree in business administration, a Master’s degree in Business Administration and Healthcare Administration, and a Doctoral degree in Organizational Systems. Todd’s current research centers around how the concepts of adult development can support organizational improvement efforts. Dr. Hartley has participated in numerous national projects and organizations.

CEs: This program is pending approval for continuing education credits by the National Association for Healthcare Quality.

Cancellations/Refunds: You may cancel registration through October 10, 2024, minus a $10 fee for paid tickets. We regret that we are unable to process refunds after October 10, 2024. We reserve the right to issue refunds by check for registrations paid for by credit card. All cancellation/refund requests need to be submitted to [email protected] and will be acknowledged within five (5) business days as a first response.

Host or Publisher Oregon Association for Healthcare Quality