Dialogue Across Differences [Micro-Learning]

Today’s workforce consists of a wide variety of individuals with diverse backgrounds, perspectives, and experiences. As a result, the ability to listen actively, demonstrate empathy, and communicate effectively is essential for developing a deeper understanding, building trust, and creating a safe and inclusive work culture.

The Dialogue Across Differences micro-course is a two-hour, interactive session that introduces the principles and practices of a relationship-centered approach to dialogue. This approach encourages connection, trust, and resilience while providing participants with tools to engage in diverse interactions thoughtfully and effectively.

By the end of this course, participants will be able to explain and apply the foundational principles of a relationship-centered approach to dialogue.

This course is beneficial for anyone who values connection, trust, and understanding in professional and personal interactions.

• Current and Aspiring Managers
• Administrative/Support Staff
• Trainers and Educators
• DEI Practitioners
• Project Managers
• Conflict Resolution Professionals
• Team Members and Leaders
• Human Resources Personnel
• Customer Service Representatives

Host or Publisher JH Miles & Associates, Inc. (JHMA)