Developing New Managers – Inspire Teams, Drive Results in Richmond, VA

Turn first-time managers into confident leaders with practical skills to lead teams, drive performance, and inspire success.
About this Event

Developing New Managers

📜 Certification: Kogniora Global Certificate of Completion

📅 Duration: 1 Full Day (8 Hours)

🏫 Format: Live Instructor-Led (In-Person or Virtual)

🗣 Language: English

🎯 CEU Credits: .8

Course Overview

Transitioning into a management role is one of the most important and challenging career milestones in today’s workplace. New managers are expected to lead teams, drive results, communicate effectively, manage performance, solve problems, and motivate employees while balancing operational responsibilities and people management expectations. The “Developing New Managers” workshop by Kogniora Global is a practical and engaging instructor-led training program designed to help emerging leaders and newly promoted managers build the confidence, leadership mindset, and management skills necessary for workplace success.

This highly interactive one-day workshop focuses on equipping participants with the foundational skills required to effectively manage teams, communicate with confidence, delegate responsibilities, build accountability, and strengthen workplace relationships. Participants will gain practical insights into leadership principles, employee engagement, decision-making, coaching, feedback, conflict resolution, and performance management.

The program also addresses common challenges faced by new managers, including transitioning from peer to leader, managing difficult conversations, motivating employees, balancing priorities, setting expectations, and handling workplace conflict professionally. Through practical exercises, case studies, role plays, discussions, and workplace scenarios, participants will learn techniques that can be immediately applied in real-world management situations.

Participants will also explore how effective leadership contributes to team collaboration, organizational productivity, employee development, and positive workplace culture. The workshop encourages participants to develop leadership confidence, improve communication effectiveness, and establish professional credibility within their teams and organizations.

The training is designed for modern workplace environments and aligns with U.S. professional workplace expectations. By the end of the workshop, participants will be better prepared to lead teams confidently, communicate effectively, manage responsibilities professionally, and contribute positively to organizational growth and workplace success.

What You’ll Learn
By the end of this course, you will be able to:

• Understand the core responsibilities of managers and leaders
• Transition effectively from employee to management roles
• Improve communication, delegation, and leadership skills
• Build accountability, trust, and professional credibility
• Motivate employees and strengthen team engagement
• Apply effective coaching and feedback techniques
• Manage workplace conflict and difficult conversations professionally
• Improve problem-solving and decision-making effectiveness
• Set clear expectations and manage team performance successfully
• Develop practical leadership action plans for workplace success

Who Should Attend?

This workshop is ideal for:

• Newly promoted managers
• First-time supervisors and team leaders
• Emerging leaders and aspiring managers
• Business professionals transitioning into leadership roles
• Project coordinators and department leads
• Human resources and operations professionals
• Entrepreneurs and business owners
• Professionals seeking to strengthen leadership and management skills
• Team leads preparing for managerial responsibilities
• Anyone interested in developing workplace leadership effectiveness

Why Enroll ?

• Gain practical, real-world negotiation skills you can apply immediately
• Learn structured frameworks used by successful negotiators globally
• Improve your confidence in high-stakes conversations
• Enhance your ability to create win-win outcomes
• Strengthen professional relationships while achieving better results
• Walk away with a personalized action plan for continuous improvement
• Earn a Certificate of Completion from Kogniora Global

Course Modules

Module 1: Getting Started

This introductory module sets the stage for the workshop by introducing participants to the learning objectives, workshop expectations, and the importance of effective management and leadership in workplace success.

• Icebreaker
• Housekeeping Items
• The Parking Lot
• Workshop Objectives

Module 2: Understanding the Role of a Manager

This module introduces participants to the responsibilities and expectations associated with becoming a manager while helping them understand the transition from individual contributor to leadership role.

Defining Management

• Leadership vs. Management
• Core Responsibilities
• Building Professional Credibility
• Case Study
• Review Questions

Module 3: Communication Skills for Managers

Participants will learn how effective communication supports leadership, strengthens workplace relationships, improves collaboration, and enhances team productivity.

• Active Listening
• Clear Communication
• Managing Conversations
• Professional Communication Techniques
• Case Study
• Review Questions

Module 4: Delegation and Time Management

This module focuses on practical delegation techniques and time management strategies that help managers improve productivity, prioritize responsibilities, and avoid micromanagement.

• Delegating Responsibilities
• Prioritizing Tasks
• Managing Workloads
• Avoiding Micromanagement
• Case Study
• Review Questions

Module 5: Building and Leading Teams

Participants will explore strategies for building strong workplace relationships, encouraging collaboration, developing trust, and creating accountability within teams.

• Team Development
• Building Trust
• Encouraging Collaboration
• Creating Accountability
• Case Study
• Review Questions

Module 6: Motivating Employees

This session introduces practical strategies managers can use to motivate employees, improve morale, increase engagement, and support workplace productivity.

• Understanding Motivation
• Employee Recognition
• Encouraging Growth
• Building Workplace Morale
• Case Study
• Review Questions

Module 7: Coaching and Feedback

Participants will learn how to provide constructive feedback, coach employees effectively, and support professional growth and workplace performance improvement.

• Giving Constructive Feedback
• Coaching Conversations
• Supporting Development
• Improving Performance
• Case Study
• Review Questions

Module 8: Managing Workplace Conflict

This module focuses on identifying workplace conflict, managing difficult conversations professionally, and resolving disagreements effectively while maintaining positive workplace relationships.

• Identifying Conflict
• Conflict Resolution Techniques
• Managing Difficult Conversations
• Maintaining Professionalism
• Case Study
• Review Questions

Module 9: Decision-Making and Problem-Solving

Participants will develop practical decision-making and problem-solving techniques that strengthen leadership effectiveness and workplace productivity.

• Problem Identification
• Evaluating Solutions
• Decision-Making Techniques
• Managing Challenges
• Case Study
• Review Questions

Module 10: Accountability and Performance Management

This session helps participants understand how accountability and performance management contribute to team success, productivity, and workplace effectiveness.

Setting Expectations

• Managing Performance
• Tracking Progress
• Encouraging Accountability
• Case Study
• Review Questions

Module 11: Developing Leadership Confidence

Participants will explore leadership mindset strategies that strengthen confidence, communication, adaptability, and professional leadership presence.

• Building Confidence
• Leading by Example
• Managing Change
• Personal Leadership Growth
• Case Study
• Review Questions

Module 12: Wrapping Up

The workshop concludes with key learning reflections, action planning activities, and discussions focused on applying leadership and management techniques in workplace situations.

• Words from the Wise
• Review of Parking Lot
• Lessons Learned
• Completion of Action Plans and Evaluations

Agenda

🕑: 09:00 AM - 09:30 AM
Welcome, Introduction & Foundations of Management

Info: The workshop will begin with participant introductions, icebreaker activities, housekeeping guidelines, workshop objectives, and an overview of the responsibilities and expectations associated with becoming an effective manager in today’s workplace.

🕑: 09:30 AM - 10:15 AM
Understanding the Role of a New Manager

Info: Participants will explore the transition from employee to manager while learning about leadership responsibilities, professional credibility, accountability, and workplace expectations associated with management roles.

🕑: 10:15 AM - 10:30 AM
Morning Tea / Coffee Break (15 Minutes)
🕑: 10:30 AM - 11:15 AM
Communication Skills for Effective Leadership

Info: This session focuses on communication strategies that help managers lead teams effectively, improve collaboration, provide direction, and strengthen workplace relationships through professional communication techniques.

🕑: 11:15 AM - 12:15 PM
Delegation, Time Management & Team Leadership

Info: Participants will learn practical techniques for delegation, workload management, prioritization, team collaboration, and building accountability while avoiding micromanagement.

🕑: 12:15 PM - 12:45 PM
Lunch Break (30 Minutes)
🕑: 12:45 PM - 01:30 PM
Motivating Employees & Building Engagement

Info: This session explores employee motivation strategies, recognition techniques, workplace morale, and leadership approaches that encourage engagement, productivity, and positive team culture.

🕑: 01:30 PM - 02:15 PM
Coaching, Feedback & Performance Management

Info: Participants will learn how to provide constructive feedback, conduct coaching conversations, manage performance expectations, and support employee growth and improvement.

🕑: 02:15 PM - 02:45 PM
Managing Workplace Conflict & Difficult Conversations

Info: This session helps participants identify sources of workplace conflict and develop practical strategies for resolving disagreements, managing challenging conversations, and maintaining professionalism.

🕑: 02:45 PM - 03:00 PM
Evening Tea / Coffee Break (15 Minutes)
🕑: 03:00 PM - 03:45 PM
Decision-Making, Problem-Solving & Accountability

Info: Participants will explore leadership decision-making techniques, workplace problem-solving approaches, accountability strategies, and methods for managing responsibilities effectively.

🕑: 03:45 PM - 04:30 PM
Leadership Confidence, Role Plays & Workplace Practice

Info: Participants will engage in interactive role plays, leadership activities, and workplace scenarios designed to strengthen confidence, communication, leadership presence, and management effectiveness.

🕑: 04:30 PM - 05:00 PM
Workshop Wrap-Up & Leadership Action Planning

Info: The workshop will conclude with a recap of key learning points, participant reflections, open discussions, and action planning exercises to help participants apply management and leadership strategies in workplace situations.