Designing Future Services

at the intersectio of technology and sustainability

A 2 days course that melds discipline of ‘Service Design’ with ‘Futures Thinking’ and technology (platforms and AI) to design living services that constantly learn and improve with use.

COURSE FEE PAYMENT: Once you sign up, we will send you payment details. Your spot will be confirmed after we have received your payment.

What you will get from this workshop:

1. Design a ‘Future Service’: You will design a ‘future service’ for your organisation.
2. Playbook: A sector agnostic future-services playbook that you can apply at your work
3. Capability - Ability to see organisational problems from a ‘service design’ lens, and spot opportunities to design future services
   

The 2 days workshop will give you a systematic way to design future services that harness the power of technology (platforms and AI), with sustainability considerations woven in.

Who is it for:

• Designers eager to stay ahead with future-focused products.
• Leaders shaping company strategy for shifting trends.
• Futures Thinkers curious about navigating what’s next.
• Innovators keen on integrating emerging technologies.
• Business Strategists driving new service models and experiences.

Course Designers:

Course has been designed by service design professionals with international experience:

1. Reima Rönnholm - One of nordic pioneers in service design practice with work in China, Singapore, Europe and Africa.
   

1. Jaakko Kalsi - Seasoned service designer with experience in Japan, Singapore, Finland and Middle East.
   
2. Nav Qirti - Service design and innovation trainer with multi-country and multicultural experience and sensitivity.

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Workshop Details:

Date: 18 & 19 November 2024 | 2 Days Workshop

Time: 9am – 5pm

Location: Ideactio Studio

Host or Publisher Ideactio Pte Ltd