Cyber Security & Support training for frontline staff & voluntary sector

Join ClearCommunityWeb and the MET Cyber Protect team for an afternoon to help you be safer online yourself to support the groups or people you work with.

Understand the principles and best practice to ensure you are working with people safely, find out what to do in critical situations and be aware of how and when to report.

We will use real life scenarios and practical activities.This training perfect for frontline staff, volunteers, VCS groups and community members.

You will get practical advice on a range of subjects including:

• Phishing: How to recognize and avoid phishing scams that can lead to compromised accounts and personal information.
• Social Engineering: Understanding how criminals manipulate people into giving up information or access.
• Ransomware: Learning how ransomware works and how to protect against it.
• Password Security: Best practices for creating strong passwords and using multi-factor authentication.
• Secure Connections: How to use secure connections and protect your home network.
• Supporting Others: How to help people you are working with to be more resilient or to provide critical interventions if they have been the victim of a cyber crime or fraud. Learn how to create a Recovery Plan.
• Reporting and Community Support: Learn how to report an incident and understand the community support available

This funded project is currently available for FREE. Refreshments providedThis is a joint project between ClearCommunityWeb, Croydon Libraries and Croydon Neigbourhood Watch.Who is this for?This training is designed for front line staff, volunteers and voluntary sector groups who are directly supporting people.Being online is a critical component of many aspects of life and to access care, support and services that we need to ensure we can do this safely and that the people we work with feel safer too.Schedule

• 1.30-2.00 Registration, Networking
• 2.00-2.10 Introductions
• 2.10 - 3.15 MET Cyber Protect Team: Cyber Security & Awareness
• 3.13 - 3.30 Break
• 3.30 - 4.15 Spotting Signs and Supporting others
• 4.15 - 17.00 Putting it all together

Venue

Croydon Central Library

1st Floor Digital Zone

Katharine Street

CR9 1ET

Contact

[email protected] or 07523 646 277

ClearCommunityWeb are a social enterprise, that provides borough-wide digital skills training, advice and support services to community groups, older people, vulnerable adults and carers across Bromley, Croydon, Lambeth and Southwark.

We understand, for many people, technology can be overwhelming. Making information as simple as possible can go a long way in giving people the confidence to overcome their fears and anxieties. Our services walk through the steps to resolve computer issues and difficulties people are having in staying connected.

We work closely with community groups and non-profit organisations, providing training and direct support for remote working. Enabling support workers to have keep in contact with vulnerable service users, share digital skills within their organisation and promote digital inclusion in their network.

We have become a place where people feel comfortable contacting and asking, no question is too basic, and we work together to overcome the challenges we face. As the demand of our digital one-to-one support services increase, we are working hard to expand our reach, and include everyone in our online community.

http://www.clearcommunityweb.co.uk

[email protected]

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