Cultural Intelligence & Inclusive Engagement – 1 Day Session, Alice Springs

Bring your team and save:

1. Groups of three or more receive a 10% discount

2. Organizations hosting an in-house session with 10+ participants enjoy a 15% discount.

Duration: 1 Full Day (9:00 AM – 5:00 PM)

Delivery Mode: Classroom (In-Person)

Language: English

Credits: 8 PDUs / Training Hours

Certification: Course Completion Certificate

Refreshments: Lunch, beverages, and light snacks will be provided during the session.

Alice Springs is home to a vibrant mix of cultures, particularly Indigenous communities and professionals from tourism, education, and community sectors. This 1-day workshop focuses on developing cultural intelligence (CQ) and effective community engagement practices vital for professionals working in diverse settings.

Through interactive discussions, scenario-based exercises, and guided reflection, participants will learn how to communicate with cultural awareness, build trust, and foster meaningful partnerships across communities. By the end of the workshop, you’ll walk away with strategies to bridge cultural differences and strengthen collaboration in your workplace and beyond.

By the end of this course, you will be able to:

• Enhance cultural awareness and intelligence in diverse environments.
• Apply inclusive communication and engagement strategies.
• Build trust and partnerships with Indigenous and multicultural communities.
• Address conflict and bias using culturally sensitive approaches.
• Design programs and services that promote inclusion and mutual respect.

• Community engagement officers and NGO workers
• Educators and training professionals
• Tourism and hospitality staff
• Government and council employees
• HR and diversity officers

Alice Springs’ professionals work at the intersection of diverse communities and industries. This course provides practical, culturally informed strategies to build empathy, strengthen inclusion, and foster positive relationships. You’ll gain actionable tools to navigate cultural complexity and create genuine impact within your organization and community.

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Want to upskill your entire team?
In-house sessions are available, tailored to your organization’s cultural context and community engagement goals. These sessions ensure your team develops a unified approach to inclusivity, respect, and collaboration in every project or service delivered.

Contact us today to schedule a customized in-house, face-to-face session:

Info: • Define CQ and its importance in professional and community contexts
• Recognize personal biases and their impact on interactions
• Explore dimensions of cultural awareness and adaptability
• Icebreaker Activity

Info: • Identify cultural patterns and communication styles
• Understand inclusive behavior and respectful workplace practices
• Overcome challenges in multicultural teamwork
• Group Activity

Info: • Apply strategies for clear, respectful communication
• Navigate verbal and non-verbal cues across cultures
• Handle misunderstandings and cultural barriers with empathy
• Interactive Exercise

Info: • Principles of trust and reciprocity in community engagement
• Respecting Indigenous knowledge and protocols
• Collaborative approaches to sustainable partnerships
• Case Study Activity

Info: • Understand sources of intercultural conflict
• Use active listening and empathy to defuse tension
• Apply culturally sensitive mediation practices
• Role play Activity

Info: • Plan initiatives that celebrate cultural diversity
• Engage communities through participatory approaches
• Evaluate success through inclusivity metrics
• Simulation

Info: • Reflect on learning and set engagement goals
• Create a personal CQ development roadmap
• Commit to continuous cross-cultural learning
• Action Plan Review

Know what’s Happening Next — before everyone else does.

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