Creating Safer Libraries: Foundations for Frontline Staff

Safety concerns are on the rise at libraries, and it can be difficult to know your options for managing these challenges. This course, intended for public-facing librarians and frontline staff, will teach you how to manage conflict and safety concerns proactively by learning strategies and tactics for conflict resolution, de-escalation, and long-term safety in your library. We’ll discuss trauma-informed practices for engaging with safety concerns, and give you tools to help you respond to security issues, file incident reports, and more in order to promote safety in your library and classroom.

See the full course description and program.

Group Rates

We offer discounts for groups of 3 or more.

For larger groups of 15 or more, we offer the option to apply group rates across multiple courses to receive significant discounts. For more information, select “Bulk Course Credits Packages” in the form below.

Request a group discount!

On-Demand Access

All live guest speaker sessions are recorded and available on demand for six months following the initial broadcast as a part of your purchase.

Support

For support with online courses, contact us at [email protected]

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