Continuous Improvement Champion Certification (CICC) | Spring 2027

The Continuous Improvement Champion Certification (CICC) Program is CONNSTEP's most advanced Lean training program, equipping supervisors, managers, engineers, and continuous improvement professionals with the skills, tools, and leadership capabilities needed to lead continuous improvement initiatives and drive operational excellence.

Through 10 sessions of classroom instruction, experiential learning, hands-on application, and personalized on-site mentoring, participants follow a "learn it, do it" approach—immediately applying new concepts and tools to a real-world improvement project within their organization. Participants learn to identify improvement opportunities, facilitate teams, analyze processes, and implement sustainable Lean solutions.

Building on Lean principles and practices, CICC participants apply proven continuous improvement methodologies to projects that improve quality, productivity, delivery, safety, and customer satisfaction. Upon successfully completing their on-site project, participants earn a Continuous Improvement Champion Certificate awarded by CONNSTEP, demonstrating their ability to lead improvement efforts and help build a culture of continuous improvement within their organization.

In person class schedule: March 9, 16, 30, April 6, 20, 27, & May 18, 2027. Client site menotring schedule: March 23, April 13 & May 4, 2027. Off week to prep for Project: May 11, 2027

Breakfast, lunch, and all course materials will be provided on class days.