Communicating with Colleagues - March 2025

• Are you an aspiring leader/manager looking to enhance your skill set to aid connection?

• Do you wish to achieve clarity and identify, prevent or manage conflict in the workplace?
• Are you interested in learning through self-reflection and personal development?

In this one day workshop we will draw from conflict management, assertiveness and emotional intelligence literature as well as a comprehensive communication skills evidence base to assist you in your everyday and more difficult communications with colleagues.

What will I learn?

• You will discuss the challenges in communicating with colleagues and explore the roots of conflict.
• You will explore how to get your message heard and reach mutually beneficial solutions.
• You will discover skills for hearing, understanding, making requests and saying no.
• We will demonstrate to you a 3-step process for raising issues and concerns with colleagues.

How will I learn?

• We will build on your current skills and experience through discussion and experiential activities.
• Throughout the day there will be an opportunity to see the skills learned in action, using a live demonstration.

Suitable for

This one day workshop is suitable for you if you work as a health & social care professional and find yourself having challenging conversations with colleagues and/or you are charged with conflict resolution in the workplace between colleagues.

Cost: £140

Contact

Email [email protected] Call 0161 446 3773

Booking Terms & Conditions

• Your place will only be confirmed when The Christie receives payment or the production of an official purchase order. Please DO NOT book a place unless you have approval from your manager AND confirmation that your trust are willing to pay your delegate fees.
• Once your place is confirmed, you will be notified by email. Please ensure that we hold a valid email address and mobile contact number for you.
• Joining instructions will be sent via email two to four weeks before the course commences.
• Payment must be made before the course commences. We reserve the right to cancel a booking in the case of non-receipt of payment prior to the first day of the course.
• Maguire cannot be held responsible for any failure of delegates’ equipment or internet connection. We encourage you to take advantage of the opportunity for a test call prior to the workshop (contact [email protected] to arrange this).
• In the event of a cancellation: A charge of 25% of the course fee will be made for cancellations up to 6 weeks prior to the workshop date; a charge of 50% of the course fee will be made between 4 and 6 weeks prior to the workshop; no refund will be given for cancellation within 4 weeks of the workshop; suitable replacement delegates will be accepted up to 3 days prior to the course.

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Host or Publisher Maguire Communication Skills Training Unit