Coffee Shop Hospitality Academy Class
Schedule
Thu Mar 05 2026 at 04:30 pm to 06:00 pm
UTC+00:00Location
Ensemble | London, EN
Advertisement
Coffee shops fail because baristas don’t know how to control the shops's vibe. Learn service tips to build regular customers.About this Event
Coffee shop service is an integral part of being a barista. This short course teaches you that hospitality is system and a culture; rather than being personality-based.
Over 90 minutes we'll cover
- why people come to coffee shops
- how to interact with customers across their journey using 'Touchpoint Service'
- how to deal with mistakes, quiet moments and difficult customers
Our experience is that baristas enjoy their work more when they use these tips.
The course will help you feel less emotionally drained and more empowered to delivery customer service.
Advertisement
Where is it happening?
Ensemble, 1 Granary Square, London, United KingdomEvent Location & Nearby Stays:
Tickets
GBP 11.55
Know what’s Happening Next — before everyone else does.
