Certified Enterprise DevOps Coach (LAI-EDC) Masterclass

DevOps transcends mere toolsets and technologies to represent a fundamental shift in collaboration, efficiency, and innovation within an organization. Rooted in the principles of Lean and Agile, DevOps fosters business agility by harmonizing development and operations to streamline processes and enhance delivery outcomes.

However, the core of a successful DevOps transformation lies beyond methodologies and tools—it is a profound cultural shift. This transformation requires a new mindset and behavioral changes that are often overlooked, leading to challenges in implementing DevOps practices effectively.​

The Certified Enterprise DevOps Coach (LAI-EDC) program is designed to address these challenges head-on. This prestigious certification equips individuals with a deep understanding of Lean and Agile coaching, organizational dynamics, and the systemic changes required for true Business Agility.

As a Certified Enterprise DevOps Coach, you will be the catalyst for change, guiding teams, stakeholders, and the entire organization through the complexities of DevOps adoption. You will be instrumental in helping everyone involved to embrace the DevOps culture fully, ensuring that the transition is not just operational but fundamentally transformative.

This course enable the learners to redefine the landscape of their organization, promoting a culture of continuous improvement, collaboration, and peak performance through the principles of DevOps.

Upon successful completion of the LAI-EDC certification course, learners will be empowered to:

1. Interpret and Articulate DevOps Principles: Clearly explain the core principles of DevOps and their synergy with Lean and Agile methodologies, illustrating how they collectively enhance organizational efficiency and innovation.​

2. Define the DevOps Coach Role: Identify and relate the critical role of a DevOps Coach to the foundational DevOps principles, highlighting the impact on team dynamics and organizational culture.

3. Embody the DevOps Coach Mindset: Manifest the essential mindset shifts required of a DevOps Coach, demonstrating an understanding of how this role fosters a culture of continuous improvement and collaboration.

4. Characterize the DevOps Coach: Detail the key attributes, duties, and responsibilities that distinguish an effective DevOps Coach, contributing to the transformational journey of an organization.

5. Navigate the DevOps Coaching Framework: Elucidate the structured approach and methodologies utilized in DevOps coaching, ensuring clarity in the transformation process.​

6. Uphold DevOps Coaching Ethics: Engage in discussions around the ethical considerations and standards guiding DevOps Coaches, promoting integrity and respect in all professional interactions.

7. Master Coaching Competencies: Develop and demonstrate essential coaching skills tailored to the DevOps context, including Lean-Agile Coaching as well as Organizational and Systems Coaching.

8. Practice Professional Coaching Techniques: Apply advanced coaching techniques such as active listening, asking powerful questions, making astute observations, and providing constructive feedback to facilitate personal and team growth.

9. Cultivate a Feedback-Rich Environment: Implement various feedback mechanisms to nurture a culture that values open communication and continuous improvement.

10. Enhance Team Dynamics through Coaching: Apply diverse team coaching strategies to support teams in their journey towards becoming high-performing, autonomous units dedicated to continuous development.

11. Facilitate High-Performing Teams: Utilize facilitation skills to guide teams towards self-organization, fostering an environment where collaborative decision-making and innovation can thrive.

12. Influence and Manage Behavioral Change: Strategize on managing interactions and effectively influencing behaviors within teams and stakeholders to align with organizational objectives and DevOps practices.

13. Drive Organizational Transformation: Articulate and apply strategies to guide and support organizations through the intricacies of DevOps and organizational transformation, aligning initiatives with overarching business goals.

I. Foundation of DevOps Evolution

• Tracing the Journey: The Historical Evolution of DevOps
• Embracing Antifragility: Thriving in Chaos
• Building a Compelling Business Case for DevOps Adoption

II. DevOps Core Principles Unveiled

• The Pillars of DevOps: Core Principles Unpacked
• Cultivating a DevOps Culture: Beyond Technology

III. Mastery in DevOps Coaching

• Defining Excellence: Characteristics and Competencies of a DevOps Coach
• The DevOps Coach Competency Framework: A Blueprint for Success

IV. Professional Coaching Techniques

• Cultivating Presence: The Art of Being in the Moment
• The Power of Observation: Seeing Beyond the Surface
• Mastering Active Listening: Hearing the Unspoken
• Asking Powerful Questions: Unlocking New Possibilities
• The Dynamics of Feedback: Constructive Conversations

V. Advancing with GROW

• The GROW Model: Structuring Effective Coaching Sessions

VI. Experiential Professional Coaching

• Hands-On Practice: Honing Your Coaching Skills

VII. Lean Coaching Essentials

• Principles of Lean Thinking: Streamlining for Efficiency
• Identifying and Eliminating Lean Wastes: A Closer Look

VIII. Cultivating a Culture of Continuous Improvement with Toyota Kata

• The Improvement Kata: Building a Habit of Regular Progress
• The Coaching Kata: Guiding Others Towards Betterment
• Hands-On Lean Coaching: Applying the Coaching Kata in Real Scenarios

IX. A3 Problem-Solving Framework

• Navigating Complex Challenges with A3 Problem Solving

X. Gemba Walks: Leadership on the Ground

• Walking the Talk: The Power of the Gemba Walk

XI. Organizational Dynamics and Team Transformation

• Beyond the Individual: Organizational and Team Coaching
• Leading the Charge: Coaching for Organizational and DevOps Transformation
• Workshop Mastery: Facilitating Value Stream Mapping

XII. Blueprint for DevOps Transformation

• Charting the Course: Creating a DevOps Transformation Roadmap
• Aligning Actions and Outcomes: Objectives and Key Results (OKRs)
• Architecting the Future: Building a DevOps-Savvy Organization

XIII. Organizational Structures for DevOps Success

• Exploring Organizational Models Conducive to DevOps

XIV. Cultivating High-Performance Teams

• Coaching for Performance: Elevating Team Dynamics
• Navigating Challenges: Overcoming Resistance and Managing Conflicts

XV. Empathy in Action

• Coaching with Empathy: Understanding the Individual and the System

XVI. Real-World Applications

• Case Studies: Lessons from the Field

This curriculum is designed to elevate your skills from practitioner to thought leader in the realm of DevOps, empowering you to drive transformative change and lead with confidence in the digital age.

Lean, Agile, DevOps and Business Coaches

Business and IT Managers

Project Managers

Team Leaders

Executives & Leaders

Business Analysts

Agile / DevOps Team Members

Enterprise Architects

Information Managers

Basic knowledge of Lean and Agile is expected.

Digital Course Workbook

LAI-EDC Certificate and Credential

Tools and Techniques to better coach your teams and organizations

Access to LAI-EDC Community of Practice

After successful completion of this course, you are eligible to receive LAI-EDC certification and Credential.

The assessment of the knowledge acquisition by the student will be based on the engagement and participation by the students in different exercises and activities during the class. As part of the assessment, the participants will also be asked to submit a blog based on their learnings in the class.

After the class, the students will receive an email from Lean Agile Institute with the Certificate and the Credential.

Substitutions are accepted at any time. Cancellations must be notified by email and refunds will be provided according to the following:

We reserve the right to postpone or cancel this event if there are less than 6 registrations or if presenters are unable to attend due to illness. If necessary, you will be notified no later than 5 days prior to the event and all registration payments will be refunded promptly. We will not be responsible for any other costs incurred.

Host or Publisher Lean Agile Institute