Business Process Analysis Design: 2-Day Workshop in London, ON

Name: Business Process Analysis Design: 2-Day Workshop in London, ON
Start: 2026-04-28T09:00:00-04:00
End: 2026-09-29T17:00:00-04:00
Location: City Centre Towers

Schedule

Tue, 28 Apr, 2026 at 09:00 am to Tue, 29 Sep, 2026 at 05:00 pm

UTC-04:00

Location

City Centre Towers | London, ON

A two-day workshop focused on modeling, analyzing,and improving business processes using structured and proven business analysis techniques.
About this Event

Group Discounts:

Save 10% when registering 3 or more participants
Save 15% when registering 10 or more participants

About This Course

Duration: 2 Days (9:00 AM – 5:00 PM)
Delivery Mode: Classroom / In-Person Workshop
Language: English
Credits: 16 PDUs / Training Hours
Certification: Course Completion Certificate Provided
Refreshments: Lunch, tea/coffee, and snacks included

Course Overview

This business process improvement course provides you with an opportunity to learn the essential knowledge and skills for applying the most effective and current business analysis techniques when modeling your business, comprehensively analyzing the current state, and subsequently designing the future state. The application of these techniques will be presented as part of an overall framework, as you identify key deliverables and the major steps from modeling and analysis of the current state and future state design.

Learning Objectives

Learn the key objectives for business process improvement initiatives
Improve your ability to meet your customer's needs
Identify opportunities to improve business processes by following a systematic 10-step business improvement process that is simple to follow
Use decision-making tools to determine business priorities
Create prioritized process lists
Identify and document scope while alleviating scope creep
Apply the information elicited in the fact gathering process to create and analyze process models
Gain the knowledge and skills to estimate process time and cycle time
Learn how to estimate business process costs
Discover how to clarify and validate the current state of the business process before jumping to solutions
Gain the required level of competencies to follow the basic steps in improving business process performance
Implement business process improvement methods to bridge toward the design of the future state
Apply improvements and refinements by creating the future state process model
Assess and select business process performance controls, metrics and targets
Refine success measurements from the scope definition document
Identify how to test the improved business process
Evaluate how prepared the organization is for the changes that will occur to the business process
Determine the impact of change on customers and create an implementation plan
Use root cause analysis techniques to apply continuous improvement principles
Specify how to perform continuous improvement tactics on business processes and implementing a business process

Target Audience

Project Managers
Operations Research Analysts
Business Process Owners and Managers
Business and System Analysts, Strategic Planners
Process Improvement Specialists, TQM, and Six Sigma Team Members

Why choose this course?

This two-day workshop provides a structured framework to model, analyze, and improve business processes by focusing on current state analysis and future state design. Participants gain hands-on experience with decision-making tools, process modeling techniques, validation methods, and continuous improvement practices to ensure business processes are effective, efficient, and aligned with organizational goals.

Want to train your entire team together?

This two-day workshop can be delivered in classroom, virtual, or onsite formats, making it suitable for team-based learning and organizational-wide business process improvement initiatives.

📧 Contact us today to schedule a customized in-house, face-to-face session: [email protected]