Business Etiquette 1 Day Workshop in Lowell, MA

Business Etiquette 1 Day Workshop

Where you can learn all about the dos and don'ts of business etiquette. This in-person workshop will cover a range of topics to help you navigate the professional world with confidence.

Course Overview:

Certificate: Course Completion Certificate | Language: English

Duration: 1 Day | Credits: 8 PDUs

Course Delivery Format: Classroom (Food and Beverages included)

Course Description:

In today's dynamic work environment, effective communication and proper etiquette are more important than ever. This one-day program, delivered in-person or virtually, helps you understand the impact your behaviour has on colleagues and the organization as a whole. Through interactive sessions, you'll gain valuable insights into building self-awareness, fostering collaboration, and mastering modern business etiquette in both physical and remote settings.

Course Benefits:

• Go beyond the basics: Learn why business etiquette isn't just about manners – it's about achieving success.
• Communicate effectively: Discover how your words, both written and spoken, influence others.
• Cut through the jargon: Communicate clearly and concisely by eliminating unnecessary business jargon.
• Become a powerful listener: Develop active listening skills and understand the pitfalls of multitasking.
• Maximize your impact: Project a positive presence and build strong professional relationships.
• Manage meetings efficiently: Learn strategies to optimize time and resources during meetings.
• Support others: Gain skills to provide constructive feedback on business etiquette to colleagues.

Agenda:

The Importance of Business Etiquette in the Workplace

• Understanding the Power of Your Words
• Mastering Email Etiquette
• The Art of Active Listening
• Exploring Your Personal Impact
• Effective Meeting Management Strategies
• Supporting Business Etiquette in Others

Who Should Attend:

This course is ideal for anyone who wants to enhance their professional communication and etiquette skills, including:

• Team Leaders
• Supervisors
• Managers
• HR Professionals

Anyone involved in people or organizational management

Certification:

Upon successful completion of the training, you will receive a course completion certificate from Mangates.

Benefits of Choosing the Business Etiquette Course for Your Team

• Enhanced Professionalism: Equip your team with the knowledge and skills to maintain high standards of professionalism, ensuring they represent your organization in the best possible light.
  
• Improved Communication: Help your team communicate more effectively, both verbally and in writing, reducing misunderstandings and fostering a clearer, more efficient exchange of information.
  
• Better Collaboration: Foster a collaborative work environment by teaching team members the importance of respecting others, listening actively, and providing constructive feedback.
  
• Increased Productivity: By improving meeting management and minimizing distractions, your team can work more efficiently, saving time and resources.
  
• Strengthened Relationships: Build stronger professional relationships within the team and with external stakeholders by emphasizing the importance of empathy, respect, and appropriate behavior.
  
• Greater Self-Awareness: Encourage your team to reflect on their own behaviors and understand how they affect others, leading to personal growth and improved interpersonal interactions.
  
• Reduced Conflicts: Minimize workplace conflicts by promoting clear, respectful communication and understanding the impact of one’s actions on others.
  
• Enhanced Company Image: Maintain a positive reputation for your organization by ensuring that your team consistently demonstrates high standards of business etiquette.
  
• Supportive Work Environment: Create a supportive atmosphere where team members feel valued and respected, which can boost morale and job satisfaction.
  
• Long-Term Success: Investing in business etiquette training can lead to long-term benefits, including better team cohesion, higher employee retention rates, and overall organizational success.

To host the session for your group on-site, enquire us at [email protected]

Host or Publisher Mangates